Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup Standard / Advanced

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.

Posted Mar 30, 2026 - 13:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 30, 2026 - 09:00 MST

Scheduled

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH - BaaS

Product
Cloud Backup Standard / Advanced

Reason
Product update / upgrade to version 13.0.1.2067

Impacted components
Veeam Backup & Replication, Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the Self-Service portal URLs
ASH DSC - dsc-ash-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Mar 30, 2026 9:00 AM to Mar 30, 2026 01:00 PM

Date & time (CEST)
Mar 30, 2026 06:00 PM to Mar 30, 2026 10:00 PM

Duration
4 hours

If you have any questions about this maintenance please contact our support team at support@phoenixnap.com.

Posted Mar 26, 2026 - 14:25 MST

This scheduled maintenance affected: Ashburn (Backup as a Service (BaaS) - Veeam Managed Backups, Backup as a Service (BaaS) - Veeam Cloud Connect).