phoenixNAP Scheduled Maintenance Data Secured Cloud (DSC) - PHX
Scheduled for May 23, 01:00 - 07:00 MST
Scheduled
Valued customer,

Our engineering team will be performing a scheduled maintenance on the Data Secured Cloud (DSC) Cloud Director nodes as follows:

Site Phoenix
Product VMware Cloud Director

MST Date May 23rd, 2024
MST Time 01:00 AM to 07:00 AM

CET Date May 23rd, 2024
CET Time 09:00 AM to 03:00 PM

Reason

The aim of this maintenance is to upgrade
VMware Cloud Director to version 10.5.1.1.

Affected System

VM management through vCloud Director; Veeam Backups, Veeam Backup Enterprise Manager, Zerto Virtual Replication and VMware
Cloud Director Availability

Details/Risks

During this maintenance window, access to the vCloud Director management portal and Veeam Backup jobs might be intermittently disrupted due to service restarts.

All backups will resume immediately after the service is restarted. No existing virtual machine or storage downtime is expected.

With regards to the Zerto Virtual Replication service, all replication
operations will be stopped due to service restarts. The processes will resume
after the service is restarted. Bitmapsync operations and SLAs may show some
errors, which will be resolved shortly after the reboot.
There will be intermittent disconnections in VMware Cloud Director Availability.
Replication services will resume after maintenance is finished.

Thank you for your patience and understanding as we continue to work toward
providing you with the best service possible. Our teams will take all necessary
precaution measures to mitigate any impact during this maintenance.

If you have any questions regarding this maintenance window, do not hesitate to
contact one of our NOC team members at 877.749.2656 or
noc@phoenixnap.com.
Posted Apr 22, 2024 - 03:19 MST
This scheduled maintenance affects: Phoenix (Data Security Cloud (DSC)).