Our engineering team will be performing a scheduled maintenance on the Virtual Private Data Center (VPDC) Cloud Director nodes as follows:
Site Phoenix Product VMware Cloud Director
MST Date May 22nd, 2024 MST Time 01:00 AM to 07:00 AM
CET Date May 22nd, 2024 CET Time 09:00 AM to 03:00 PM
Reason
The aim of this maintenance is to upgrade VMware Cloud Director to version 10.5.1.1.
Affected Systems
VM management through vCloud Director; Veeam Backups, Veeam Backup Enterprise Manager, Zerto Virtual Replication and VMware Cloud Director Availability
Details/Risks
During this maintenance window, access to the vCloud Director management portal and Veeam Backup jobs might be intermittently disrupted due to service restarts. All backups will resume immediately after the service is restarted. No existing virtual machine or storage downtime is expected. With regards to the Zerto Virtual Replication service, all replication operations will be stopped due to service restarts. The processes will resume after the service is restarted. Bitmapsync operations and SLAs may show some errors, which will be resolved shortly after the reboot. There will be intermittent disconnections in VMware Cloud Director Availability. Replication services will resume after maintenance is finished.
Thank you for your patience and understanding as we continue to work toward providing you with the best service possible. Our teams will take all necessary precaution measures to mitigate any impact during this maintenance.
If you have any questions regarding this maintenance window, do not hesitate to contact one of our NOC team members at 877.749.2656 or noc@phoenixnap.com.
Posted Apr 22, 2024 - 03:08 MST
This scheduled maintenance affects: Phoenix (Backup as a Service (BaaS) - Veeam Managed Backups, Backup as a Service (BaaS) - Veeam Cloud Connect).