Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2024 - 09:00 MST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 09, 2024 - 09:47 MST
Scheduled
Valued Client,
Our engineering team will be performing a scheduled maintenance that will affect Cloud Backup Standard/Advanced. The purpose of this maintenance is to upgrade Cloud Backup Standard/Advanced to version 12.1.1.56
Details/Risks Please note that during this maintenance, Veeam backup and replication will stop due to service restarts. The processes will resume after the service is restarted.
Site Phoenix
Product Cloud Backup Standard/Advanced
MST Date 17th April 2024 MST Time 9:00 AM to 01:00PM
CEST Date 17th April 2024 CEST Time 6:00PM to 9:00PM
Reason To upgrade: Cloud Backup Standard/Advanced to version 12.1.1.56
Affected Systems: Cloud Backup Standard/Advanced
Thank you for your understanding and patience as we continue to work toward providing you with the best service possible. Our teams will take every necessary precaution to mitigate any impact during this maintenance.
If you have any questions about this maintenance window, please contact one of our NOC team members at 877.749.2656 or noc@phoenixnap.com.
Thank you, phoenixNAP Cloud Services Team
Posted Apr 09, 2024 - 09:09 MST
This scheduled maintenance affected: Phoenix (Backup as a Service (BaaS) - Veeam Managed Backups).