Maintenance - Ashburn - Data Security Cloud

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.
Posted Jun 03, 2025 - 06:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 03, 2025 - 00:00 MST

Scheduled

Our engineering team will be performing scheduled maintenance on Data Security Cloud (DSC) in Ashburn.

Site
ASH - DSC

Product
Data Security Cloud

Reason
Product update/upgrade to version 10.6.0.1

Impacted components
VMware Cloud Director, Veeam Backup & Replication, Zerto, and VMware Cloud Director Availability

Details / Risks
During this maintenance window, access to the vCloud Director management portal and Veeam Backup jobs might be intermittently disrupted due to service restarts.
All backups will resume immediately after the service is restarted. No existing virtual machine or storage downtime is expected.
Regarding the Zerto Virtual Replication service, all replication operations will be stopped due to service restarts. The processes will resume after the service is restarted. Bitmapsync operations and SLAs may show some errors, which will be resolved shortly after the reboot. During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable.

Date & time (MST)
Jun 3, 2025 00:00 AM to Jun 3, 2025 06:00 AM

Date & time (CEST)
Jun 3, 2025 09:00 AM to Jun 3, 2025 03:00 PM

Duration
6 hours
Posted May 19, 2025 - 00:27 MST
This scheduled maintenance affected: Ashburn (Data Security Cloud (DSC), Backup as a Service (BaaS) - Veeam Managed Backups, Backup as a Service (BaaS) - Veeam Cloud Connect, Disaster Recovery as a Service (DRaaS) - Zerto, Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability, Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication).