Our teams have implemented a fix to the ongoing network issue in our Amsterdam node. At this time we believe all issues related to this event have been resolved. If you continue to have issues or if you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 14:20 MST
Monitoring
Our teams have implemented a fix to the ongoing network issue in our Amsterdam node. We are currently monitoring to ensure the resolution holds. If you continue to have issues please reach out to our support team. We will provide updates via email and on this page as they become available
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 14:08 MST
Update
We are currently aware of an ongoing networking issue in our Amsterdam node. Our teams have identified the cause of the issues and are working on a resolution. We will provide updates via email and on this page as they become available
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 13:33 MST
Update
We are currently aware of an ongoing networking issue in our Amsterdam node. Our teams have identified the cause of the issues and are working on a resolution. We will provide updates via email and on this page as they become available
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 12:45 MST
Update
We are currently aware of an ongoing networking issue in our Amsterdam node. Our teams have identified the cause of the issues and are working on a resolution. We will provide updates via email and on this page as they become available
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 12:10 MST
Update
We are currently aware of a networking issue in our Amsterdam node. Our teams have identified the issue and are still working on a resolution. We will provide updates via email and on this page shortly.
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 11:37 MST
Identified
We are currently aware of a networking issue in our Amsterdam node. Our teams have identified the issue and are working on a remediation. We will provide updates via email and on this page shortly.
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 11:03 MST
Investigating
We are currently aware of a networking issue in our Amsterdam node and our teams are troubleshooting. We will provide updates via email and on this page shortly.
If you have any questions about this incident, feel free to reach out to support@phoenixnap.com.
phoenixNAP Support Services
Posted Jul 03, 2025 - 10:36 MST
This incident affected: Amsterdam (Colocation, Dedicated Servers, Bare Metal Cloud, Virtual Private Data Center (VPDC), Backup as a Service (BaaS) - Veeam Managed Backups, Backup as a Service (BaaS) - Veeam Cloud Connect, Disaster Recovery as a Service (DRaaS) - Zerto, Object Storage, IP Services).