Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup for Veeam

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.

Posted Apr 20, 2026 - 11:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 20, 2026 - 09:00 MST

Scheduled

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH and NLD - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the ashcloudconnect.phoenixnap.com and nldcloudconnect.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Apr 20, 2026 9:00 AM to Apr 20, 2026 11:00 AM

Date & time (CEST)
Apr 20, 2026 06:00 PM to Apr 20, 2026 08:00 PM

Duration
2 hours

If you have any questions about this maintenance, please reach out to our support team at support@phoenixnap.com

Posted Apr 10, 2026 - 08:08 MST

This scheduled maintenance affected: Amsterdam (Backup as a Service (BaaS) - Veeam Cloud Connect) and Ashburn (Backup as a Service (BaaS) - Veeam Cloud Connect).