Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup Standard / Advanced

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.

Posted Dec 03, 2025 - 13:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 03, 2025 - 09:00 MST

Scheduled

Hello,

Our engineering team will be performing a scheduled maintenance on DSC in
Phoenix.

Site
Phoenix - DSC

Product
Cloud Backup Standard / Advanced

Reason
Product update / upgrade to version 13.0.1

Impacted components
Veeam Backup & Replication || Veeam Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs
& replications might be interrupted.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Dec 3, 2025 0900 AM to Dec 3, 2025 1300 PM

Date & time (CEST)
Dec 3, 2025 1800 AM to Dec 3, 2025 2200 PM

Duration
4 hours

Thank you,

Posted Dec 01, 2025 - 09:35 MST

This scheduled maintenance affected: Phoenix (Data Security Cloud (DSC), Backup as a Service (BaaS) - Veeam Managed Backups).