Maintenance - Ashburn - Backup as a Service (BaaS), Cloud Backup for Veeam, and Cloud Object Storage (S3)

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.
Posted Mar 26, 2025 - 09:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2025 - 01:00 MST

Scheduled

Hello,

Our engineering team will be performing scheduled maintenance on Backup as a Service and Cloud Object Storage in Ashburn.

Site
ASH - BaaS

Product
Cloud Backup for Veeam and Cloud Object Storage (S3)

Reason
Networks and Load Balancer migration

Impacted components
Object Storage, Veeam Cloud Connect & Replication, Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs and replications might be interrupted.
Job management using ashcloudconnect.phoenixnap.com and ashveeambackups.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

During this maintenance window, Object Storage services in Ashburn may be impacted. Uploads to oseast-us-1 will be affected for a period of time during the maintenance window.

Date & time (MST)
Mar 26, 2025 1:00 AM to Mar 26, 2025 09:00 AM

Date & time (CET)
Mar 26, 2025 09:00 AM to Mar 26, 2025 05:00 PM

Duration
8 hours

Thank you for your understanding and patience as we continue to work toward
providing you with the best service possible. Our teams will take every
necessary precaution to mitigate any impact during the maintenance process.

If you have any questions about this maintenance window, please contact one of
our NOC team members at 877.749.2656 or
noc@phoenixnap.com.

Thank you,
Posted Mar 18, 2025 - 08:27 MST
This scheduled maintenance affected: Ashburn (Object Storage).