Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup Standard / Advanced

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.

Posted Apr 01, 2026 - 13:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 01, 2026 - 09:00 MST

Scheduled

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Cloud Backup Standard / Advanced

Reason
Internal security fixes

Impacted components
Veeam Backup Enterprise Manager, Veeam Backup & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the Self Service Portal dsc-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Apr 1, 2026 9:00 AM to Apr 1, 2026 01:00 PM

Date & time (CEST)
Apr 1, 2026 06:00 PM to Apr 1, 2026 10:00 PM

Duration
4 hours

Posted Mar 13, 2026 - 10:59 MST

This scheduled maintenance affected: Phoenix (Backup as a Service (BaaS) - Veeam Managed Backups, Backup as a Service (BaaS) - Veeam Cloud Connect).