Network Maintenance - Ashburn - Data Security Cloud

Scheduled Maintenance Report for phoenixnap

Completed

The scheduled maintenance has been completed.
Posted Nov 20, 2025 - 11:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2025 - 01:00 MST

Scheduled

Valued Client,

Our engineering team will be performing a scheduled maintenance on Data Security
Cloud Infrastructure in Phoenix.

Site
ASH- DSC

Product
Data Security Cloud

Reason
Network Device OS Upgrade


Impacted components
Network Infrastructure


Details / Risks
The upgrade is required to fix an important vulnerability detected by our scanning systems.

The upgrade itself takes approximately 10 minutes; however, during the maintenance, a blip in network traffic might be observed while traffic is diverted between our HA pairs. This will happen on 4 occasions. We are not
expecting any disruptions on VMs.

Date & time (MST)
Nov 20, 2025 01:00 AM 10:00 AM MST

Duration
10 hours

Kind regards,
PhoenixNAP
Posted Nov 18, 2025 - 09:30 MST
This scheduled maintenance affected: Ashburn (Data Security Cloud (DSC), Virtual Private Data Center (VPDC)).