We are writing to inform you of upcoming maintenance on phoenixNAP’s Data Security Cloud platform hosted at our Phoenix facility.
Maintenance Schedule:
Date: May 8, 2025 * Time: 1:00 AM – 4:00 AM MST * Duration: 3 hours * Purpose of Maintenance: Network Switch Upgrades
Expected Impact:
During this three-hour window, Operating System upgrades will be performed on the physical network switches. While the phoenixNAP Network Engineering Team will take all necessary precautions to mitigate any disturbances and no service disruptions are expected, we advise you to monitor your environment for any potential issues.
In the unlikely event that the maintenance does not go as planned, there may be temporary limitations to Cloud Director functionality within your VDC, such as the ability to create and manage VMs.
If you have any questions about this maintenance window, please contact our NOC team at 877.749.2656 or noc@phoenixnap.com
Thank you for your continued trust in phoenixNAP. We are committed to providing you with the best possible service, and this upgrade is a crucial step in that direction.
Posted Apr 23, 2025 - 04:28 MST
This scheduled maintenance affects: Phoenix (Data Security Cloud (DSC)).