Maintenance - Phoenix - Backup as a Service (BaaS) Managed Backup for Microsoft 365

Scheduled for Aug 27, 09:00 - 13:00 MST

Update

We will be undergoing scheduled maintenance during this time.
Posted Aug 25, 2026 - 08:02 MST

Scheduled

Hello,

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Managed Backup for Microsoft 365

Reason
Product update / upgrade to version 13.1.1.18

Impacted components
Veeam Backup for Microsoft 365

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the PHX DSC - phxvbo.phoenixnap.com\phx.vbm.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Aug 27, 2027 9:00 AM to Aug 27, 2027 01:00 PM

Date & time (CEST)
Aug 27, 2027 06:00 PM to Aug 27, 2027 10:00 PM

Duration
4 hours

If you have any questions about this maintenance window, please contact one of
our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.

Thank you for your understanding and patience as we continue to work towards
providing you with the best possible service.
Posted Aug 25, 2026 - 08:00 MST
This scheduled maintenance affects: Phoenix (Managed Backup for Office 365).