Status Update The scheduled maintenance is currently impacted due to an issue under investigation. We are actively working with the vendor to resolve the problem. No ETA is available at this time. Additional updates will be posted as they become available.
Posted Jan 14, 2026 - 20:41 MST
Update
The scheduled maintenance is still in progress and has been extended by two more hours. If you have any questions please contact our support team at [email protected].
Posted Jan 14, 2026 - 18:58 MST
Update
The scheduled maintenance is still in progress and has been extended by two hours. If you have any questions please contact our support team at [email protected].
Posted Jan 14, 2026 - 17:43 MST
Update
The scheduled maintenance is still in progress and has been extended by one hour. If you have any questions please contact our support team at [email protected].
Posted Jan 14, 2026 - 16:28 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2026 - 14:00 MST
Scheduled
Body Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site PHX - BaaS
Product Managed Backup for Microsoft 365
Reason Product update / upgrade to version 8.3.0.2201
Impacted components Veeam Backup for Microsoft 365
Details / Risks During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the VBO/VCC PHX DSC - phxvbo.phoenixnap.com\phx.vbm.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST) Jan 14, 2026 8:00 AM to Jan 14, 2026 4:00 PM
Date & time (CET) Jan 14, 2026 04:00 PM to Jan 14, 2026 12:00 AM
Duration 8 hours
Posted Jan 14, 2026 - 00:00 MST
This scheduled maintenance affected: Phoenix (Managed Backup for Office 365).