phoenixNAP Client Portal user interface update

Scheduled Maintenance Report for phoenixnap

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2025 - 23:00 MST

Scheduled

Valued Client,

We would like to inform you of an upcoming change to the phoenixNAP Client Portal (PNCP).
As of September 16, 2025, the existing portal will be replaced by an updated login page which provides easier access to our product offerings. The page has been redesigned to ensure secure redirection to your desired phoenixNAP portals, including:

• Bare Metal Cloud - Deploy, manage and pay invoices for Bare Metal Cloud
• DS Portal - Manage existing traditional dedicated server deployments
• Colo & Cloud Services - View and pay invoices, or submit support tickets for your Colocation and Cloud Services (Data Security, Backup & Restore)
• Support on Slack - Connect directly with our developers and solution experts

No action is required on your part - simply choose the right phoenixNAP service for your use case and continue logging in using your existing credentials.
If you experience any issues or have questions, feel free to contact us. Thank you for your cooperation. We hope you’ll enjoy the new and improved phoenixNAP Admin Portal!

The phoenixNAP Team
Posted Sep 03, 2025 - 02:50 MST
This scheduled maintenance affects: phoenixNAP Client Portal (PNCP) (PNCP API, PNCP Login).