Upcoming BGP Router Reboot

Scheduled for Nov 24, 10:00 - 12:00 MST

Scheduled

Dear PNAP Customer,

We are reaching out to inform you of an upcoming BGP routing infrastructure change. As part of our ongoing commitment to improving network performance and scalability, we will be updating the cam-partition which will require a rebooting bgp-colo1 (108.170.0.3)

Scheduled Maintenance Window

To complete this upgrade, a maintenance window is required during which BGP sessions will be temporarily interrupted for approximately 20 minutes.

Start Time: 10:00 AM MST on November 24th.

Duration: Approximately 2 hours

Recommended Action

If you currently have a single BGP peering, we strongly recommend establishing a second peering with our secondary node. As a reminder, you can peer your existing node with both of our BGP routers. This will provide a redundant route table and advertisement path, enhancing the resilience of your connectivity to
our network.


Thank you for your continued partnership.

Best regards,

phoenixNAP NetOps Team
Posted Nov 18, 2025 - 09:18 MST
This scheduled maintenance affects: Phoenix (Colocation).