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Phoenix
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Virtual Private Data Center (VPDC)
Operational
Managed Private Cloud (MPC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability
Operational
Object Storage Service (OSS)
Operational
IP Services
Operational
Ashburn
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Managed Private Cloud (MPC)
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Object Storage
Operational
IP Services
Operational
Atlanta
Operational
Colocation
Operational
Dedicated Servers
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
IP Services
Operational
Austin
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Amsterdam
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Object Storage
Operational
IP Services
Operational
Belgrade
Operational
Colocation
Operational
Dedicated Servers
Operational
IP Services
Operational
Chicago
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Seattle
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Singapore
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
IP Services
Operational
phoenixNAP Client Portal (PNCP)
Operational
PNCP API
Operational
PNCP Login
Operational
Fortanix
Operational
Encryption Management Platform (Fortanix)
Operational
Domain Name Services
Operational
DNS Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance - Ashburn, Phoenix - Data Security Cloud Sep 21, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Sep 21, 2026 01:00 AM to Sep 21, 2026 07:00 AM
Date & Time (CEST)
Sep 21, 202610:00 AM to Sep 21, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:45 MST
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Sep 21, 2026 01:00 AM to Sep 21, 2026 07:00 AM
Date & Time (CEST)
Sep 21, 202610:00 AM to Sep 21, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:45 MST
Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Sep 21, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Sep 21, 2026 01:00 AM to Sep 21, 2026 07:00 AM
Date & Time (CEST)
Sep 21, 2026 10:00 AM to Sep 21, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:41 MST
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Sep 21, 2026 01:00 AM to Sep 21, 2026 07:00 AM
Date & Time (CEST)
Sep 21, 2026 10:00 AM to Sep 21, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:41 MST
Maintenance - Ashburn, Phoenix - Data Security Cloud Sep 28, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Sep 28, 2026 01:00 AM to Sep 28, 2026 07:00 AM
Date & Time (CEST)
Sep 28, 2026 10:00 AM to Sep 28, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:49 MST
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Sep 28, 2026 01:00 AM to Sep 28, 2026 07:00 AM
Date & Time (CEST)
Sep 28, 2026 10:00 AM to Sep 28, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:49 MST
Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Sep 28, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Sep 28, 2026 01:00 AM to Sep 28, 2026 07:00 AM
Date & time (CEST)
Sep 28, 2026 10:00 AM to Sep 28, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:43 MST
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Sep 28, 2026 01:00 AM to Sep 28, 2026 07:00 AM
Date & time (CEST)
Sep 28, 2026 10:00 AM to Sep 28, 2026 4:00 PM
Duration
6 hours
Posted on Sep 03, 2026 - 07:43 MST
Maintenance - PHX DRaaS Oct 1, 2026 00:00-04:00 MST
Company: phoenixNAP
Site: PHX - DRaaS
Product: Cloud Backup for Veeam
Reason: Certificate renewal
Impacted components: Veeam Cloud Connect & Replication Details / Risks:
During this maintenance window, Veeam services will be stopped and backup jobs
& replications might be interrupted. Job management using
phxvcc.phoenixnap.com will be unavailable. All services will resume as soon as
the maintenance is concluded.
Date & Time (MST): Oct 1, 2026, 12:00 AM to Oct 1, 2026, 04:00 AM Date &
Time (CEST): Oct 1, 2026, 09:00 AM to Oct 1, 2026, 01:00 PM
Duration: 4 hours
WFG: 178791
Primary contact: nikolakom@phoenixnap.com
Secondary contact: cloudops@phoenixnap.com
Posted on Sep 18, 2026 - 05:11 MST
Site: PHX - DRaaS
Product: Cloud Backup for Veeam
Reason: Certificate renewal
Impacted components: Veeam Cloud Connect & Replication Details / Risks:
During this maintenance window, Veeam services will be stopped and backup jobs
& replications might be interrupted. Job management using
phxvcc.phoenixnap.com will be unavailable. All services will resume as soon as
the maintenance is concluded.
Date & Time (MST): Oct 1, 2026, 12:00 AM to Oct 1, 2026, 04:00 AM Date &
Time (CEST): Oct 1, 2026, 09:00 AM to Oct 1, 2026, 01:00 PM
Duration: 4 hours
WFG: 178791
Primary contact: nikolakom@phoenixnap.com
Secondary contact: cloudops@phoenixnap.com
Posted on Sep 18, 2026 - 05:11 MST
Maintenance - Phoenix - Backup as a Service (BaaS) Managed Backup for Microsoft 365 Oct 1, 2026 00:00-04:00 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - BaaS
Product
Managed Backup for Microsoft 365
Reason
Certificate renewal
Impacted components
Veeam Backup for Microsoft 365
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the phxvbo.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 1, 2026 12:00 AM to Oct 1, 2026 04:00 AM
Date & time (CEST)
Oct 1, 2026 09:00 AM to Oct 1, 2026 01:00 PM
Duration
4 hours
Posted on Sep 17, 2026 - 03:41 MST
Site
PHX - BaaS
Product
Managed Backup for Microsoft 365
Reason
Certificate renewal
Impacted components
Veeam Backup for Microsoft 365
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the phxvbo.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 1, 2026 12:00 AM to Oct 1, 2026 04:00 AM
Date & time (CEST)
Oct 1, 2026 09:00 AM to Oct 1, 2026 01:00 PM
Duration
4 hours
Posted on Sep 17, 2026 - 03:41 MST
Maintenance - ASH BaaS Oct 1, 2026 01:00-05:00 MST
Company: phoenixNAP
Site: ASH - BaaS
Product: Managed Backup for Microsoft 365
Reason: Certificate renewal
Impacted components: Veeam Backup for Microsoft 365
Details / Risks: During this maintenance window, access to some Veeam services will be periodically unavailable.
Date & Time (MST): Oct 1, 2026, 1:00 AM to Oct 1, 2026, 05:00 AM
Date & Time (CEST): Oct 1, 2026, 10:00 AM to Oct 1, 2026, 02:00 PM
Duration: 4 hours
WFG: 178768
Primary contact: nikolakom@phoenixnap.com
Secondary contact: cloudops@phoenixnap.com
Posted on Sep 18, 2026 - 05:06 MST
Site: ASH - BaaS
Product: Managed Backup for Microsoft 365
Reason: Certificate renewal
Impacted components: Veeam Backup for Microsoft 365
Details / Risks: During this maintenance window, access to some Veeam services will be periodically unavailable.
Date & Time (MST): Oct 1, 2026, 1:00 AM to Oct 1, 2026, 05:00 AM
Date & Time (CEST): Oct 1, 2026, 10:00 AM to Oct 1, 2026, 02:00 PM
Duration: 4 hours
WFG: 178768
Primary contact: nikolakom@phoenixnap.com
Secondary contact: cloudops@phoenixnap.com
Posted on Sep 18, 2026 - 05:06 MST