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Phoenix
Operational
Colocation
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Dedicated Servers
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Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Virtual Private Data Center (VPDC)
Operational
Managed Private Cloud (MPC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability
Operational
Object Storage Service (OSS)
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IP Services
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Ashburn
Operational
Colocation
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Dedicated Servers
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Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Managed Private Cloud (MPC)
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Object Storage
Operational
IP Services
Operational
Atlanta
Operational
Colocation
Operational
Dedicated Servers
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
IP Services
Operational
Austin
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Amsterdam
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Object Storage
Operational
IP Services
Operational
Belgrade
Operational
Colocation
Operational
Dedicated Servers
Operational
IP Services
Operational
Chicago
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Seattle
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Singapore
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
IP Services
Operational
phoenixNAP Client Portal (PNCP)
Operational
PNCP API
Operational
PNCP Login
Operational
Fortanix
Operational
Encryption Management Platform (Fortanix)
Operational
Domain Name Services
Operational
DNS Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance - Phoenix - Backup as a Service (BaaS) Managed Backup for Microsoft 365 Aug 12, 2026 09:00-13:00 MST
Hello,
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - DSC - BaaS
Product
Managed Backup for Microsoft 365
Reason
Product update / upgrade to version 8.5.0.1014
Impacted components
Veeam Backup for Microsoft 365
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phx.vbm.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 12, 2026 9:00 AM to Jul 29, 2026 01:00 PM
Date & time (CEST)
Aug 12, 2026 06:00 PM to Jul 29, 2026 10:00 PM
Duration
4 hours
If you have questions or concerns about this maintenance, please reach
out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best
possible service.
Sincerely,
PhoenixNAP NOC
Posted on Aug 04, 2026 - 08:28 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - DSC - BaaS
Product
Managed Backup for Microsoft 365
Reason
Product update / upgrade to version 8.5.0.1014
Impacted components
Veeam Backup for Microsoft 365
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phx.vbm.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 12, 2026 9:00 AM to Jul 29, 2026 01:00 PM
Date & time (CEST)
Aug 12, 2026 06:00 PM to Jul 29, 2026 10:00 PM
Duration
4 hours
If you have questions or concerns about this maintenance, please reach
out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best
possible service.
Sincerely,
PhoenixNAP NOC
Posted on Aug 04, 2026 - 08:28 MST
Maintenance - Ashburn - Data Security Cloud Aug 13, 2026 00:00-05:00 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud in Ashburn.
Site
ASH - DSC
Product
Data Security Cloud
Reason
Internal security fixes
Impacted components
VMware Avi Load Balancer
Details / Risks
During the maintenance, there will be a brief period where changes to the virtual services will not be allowed.
VMs and network traffic will not be affected.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 13, 2026 12:00 AM to Aug 13, 2026 05:00 AM
Date & time (CEST)
Aug 13, 2026 09:00 AM to Aug 13, 2026 02:00 PM
Duration
5 hours
Posted on Jul 30, 2026 - 06:09 MST
Site
ASH - DSC
Product
Data Security Cloud
Reason
Internal security fixes
Impacted components
VMware Avi Load Balancer
Details / Risks
During the maintenance, there will be a brief period where changes to the virtual services will not be allowed.
VMs and network traffic will not be affected.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 13, 2026 12:00 AM to Aug 13, 2026 05:00 AM
Date & time (CEST)
Aug 13, 2026 09:00 AM to Aug 13, 2026 02:00 PM
Duration
5 hours
Posted on Jul 30, 2026 - 06:09 MST
Maintenance On BGP-COLO Routers in Phoenix Aug 13, 2026 05:00-08:00 MST
Hello,
PhoenixNAP will be conducting maintenance on our BGP-COLO routers in our Phoenix
location. The purpose of this maintenance window is to add a full routing table
to the BGP routers with which our customers peer. This change will increase the
routing table size from approximately 660,000 routes to more than 1,005,000
routes.
We advise customers who receive a full routing table from us to verify that
their peered routers can support the increased routing table size and associated
resource requirements.
During this three-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience
unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to
mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of
our NOC Team members at 877.749.2656 or by email at
noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards
providing you with the best possible service.
Date & time (MST)
Aug 13, 2026, 5:00 AM to Aug 13, 2026 08:00 AM
Date & time (CET)
Aug 13, 2026, 02:00 PM to Aug 13, 2026 5:00 PM
Duration
3 hours
Posted on Aug 04, 2026 - 15:22 MST
PhoenixNAP will be conducting maintenance on our BGP-COLO routers in our Phoenix
location. The purpose of this maintenance window is to add a full routing table
to the BGP routers with which our customers peer. This change will increase the
routing table size from approximately 660,000 routes to more than 1,005,000
routes.
We advise customers who receive a full routing table from us to verify that
their peered routers can support the increased routing table size and associated
resource requirements.
During this three-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience
unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to
mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of
our NOC Team members at 877.749.2656 or by email at
noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards
providing you with the best possible service.
Date & time (MST)
Aug 13, 2026, 5:00 AM to Aug 13, 2026 08:00 AM
Date & time (CET)
Aug 13, 2026, 02:00 PM to Aug 13, 2026 5:00 PM
Duration
3 hours
Posted on Aug 04, 2026 - 15:22 MST
Maintenance - Ashburn - Data Secure Cloud Aug 18, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Ashburn.
Site
ASH - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 18, 2026 00:00 AM to Aug 18, 2026 07:00 AM
Date & time (CEST)
Aug 18, 2026 09:00 AM to Aug 18, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:35 MST
Site
ASH - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 18, 2026 00:00 AM to Aug 18, 2026 07:00 AM
Date & time (CEST)
Aug 18, 2026 09:00 AM to Aug 18, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:35 MST
Maintenance - Phoenix - Data Secure Cloud Aug 19, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Phoenix.
Site
PHX - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 19, 2026 00:00 AM to Aug 19, 2026 07:00 AM
Date & time (CEST)
Aug 19, 2026 09:00 AM to Aug 19, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:33 MST
Site
PHX - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 19, 2026 00:00 AM to Aug 19, 2026 07:00 AM
Date & time (CEST)
Aug 19, 2026 09:00 AM to Aug 19, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:33 MST
Maintenance - Amsterdam - Virtual Private Data Center Aug 21, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.
Site
NLD - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 21, 2026 00:00 AM to Aug 21, 2026 07:00 AM
Date & time (CET)
Aug 21, 2026 09:00 AM to Aug 21, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:30 MST
Site
NLD - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 21, 2026 00:00 AM to Aug 21, 2026 07:00 AM
Date & time (CET)
Aug 21, 2026 09:00 AM to Aug 21, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:30 MST
Maintenance - Singapore - Virtual Private Data Center Aug 24, 2026 00:00-07:00 MST
Body
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.
Site
SIN - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 24, 2026 00:00 AM to Aug 24, 2026 07:00 AM
Date & time (CEST)
Aug 24, 2026 09:00 AM to Aug 24, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:29 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.
Site
SIN - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 24, 2026 00:00 AM to Aug 24, 2026 07:00 AM
Date & time (CEST)
Aug 24, 2026 09:00 AM to Aug 24, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:29 MST
Maintenance - Ashburn - Virtual Private Data Center Aug 25, 2026 00:00-05:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.
Site
ASH - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 25, 2026 00:00 AM to Aug 25, 2026 07:00 AM
Date & time (CEST)
Aug 25, 2026 09:00 AM to Aug 25, 2026 04:00 PM
Duration
5 hours
Posted on Jul 29, 2026 - 07:35 MST
Site
ASH - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 25, 2026 00:00 AM to Aug 25, 2026 07:00 AM
Date & time (CEST)
Aug 25, 2026 09:00 AM to Aug 25, 2026 04:00 PM
Duration
5 hours
Posted on Jul 29, 2026 - 07:35 MST
Maintenance - Phoenix - Virtual Private Data Center Aug 26, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.
Site
PHX - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 26, 2026 00:00 AM to Aug 26, 2026 07:00 AM
Date & time (CEST)
Aug 26, 2026 09:00 AM to Aug 26, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:34 MST
Site
PHX - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 26, 2026 00:00 AM to Aug 26, 2026 07:00 AM
Date & time (CEST)
Aug 26, 2026 09:00 AM to Aug 26, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:34 MST