phoenixNAP Services Status
Maintenance - Singapore - Virtual Private Data Center
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 2026 - 01:02 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.

Site
SIN - VPDC

Product
vCenter Server Appliance

Reason
Patching of vCSA to v8.0u3h

Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto

Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 19, 2026 01:00 AM to Jan 19, 2026 08:00 AM

Date & time (CEST)
Jan 19, 2026 09:00 AM to Jan 19, 2026 04:00 PM

Duration
7 hours
Jan 19, 2026 01:00-08:00 MST
Maintenance - Ashburn, Phoenix - Data Security Cloud
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 2026 - 01:01 MST
Scheduled - Valued Client,

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Jan 19, 2026 01:00 AM to Jan 19, 2026 07:00 AM

Date & Time (CET)
Jan 19, 202609:00 AM to Jan 19, 2026 3:00 PM

Duration
6 hours
Jan 19, 2026 01:00-07:00 MST
Maintenance - Amsterdam, Phoenix - Virtual Private Data Center
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 2026 - 01:00 MST
Scheduled - Valued Client,

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Jan 19, 2026 01:00 AM to Jan 19, 2026 07:00 AM

Date & Time (CET)
Jan 19, 2026 09:00 AM to Jan 19, 2026 3:00 PM

Duration
6 hours
Jan 19, 2026 01:00-07:00 MST

About This Site

Check if our services are all online and see if any planned maintenance is scheduled for your system. Subscribe to receive automated updates via email or SMS.

Uptime over the past 90 days. View historical uptime.
Phoenix Under Maintenance
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud (DSC) Under Maintenance
90 days ago
100.0 % uptime
Today
Virtual Private Data Center (VPDC) Under Maintenance
90 days ago
100.0 % uptime
Today
Managed Private Cloud (MPC) Operational
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Managed Backups Under Maintenance
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Cloud Connect Under Maintenance
90 days ago
100.0 % uptime
Today
Managed Backup for Office 365 Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Zerto Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability Under Maintenance
90 days ago
100.0 % uptime
Today
Object Storage Service (OSS) Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Ashburn Under Maintenance
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud (DSC) Under Maintenance
90 days ago
100.0 % uptime
Today
Managed Private Cloud (MPC) Operational
90 days ago
100.0 % uptime
Today
Virtual Private Data Center (VPDC) Operational
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Managed Backups Under Maintenance
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Cloud Connect Under Maintenance
90 days ago
100.0 % uptime
Today
Managed Backup for Office 365 Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Zerto Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Under Maintenance
90 days ago
100.0 % uptime
Today
Object Storage Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Managed Backups Operational
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Zerto Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Austin Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Amsterdam Under Maintenance
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
Virtual Private Data Center (VPDC) Under Maintenance
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Managed Backups Under Maintenance
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Cloud Connect Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Zerto Under Maintenance
90 days ago
100.0 % uptime
Today
Object Storage Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Belgrade Operational
90 days ago
99.97 % uptime
Today
Colocation Operational
90 days ago
99.97 % uptime
Today
Dedicated Servers Operational
90 days ago
99.97 % uptime
Today
IP Services Operational
90 days ago
99.97 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
Singapore Under Maintenance
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Bare Metal Cloud Operational
90 days ago
100.0 % uptime
Today
Virtual Private Data Center (VPDC) Under Maintenance
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Managed Backups Operational
90 days ago
100.0 % uptime
Today
Backup as a Service (BaaS) - Veeam Cloud Connect Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service (DRaaS) - Zerto Under Maintenance
90 days ago
100.0 % uptime
Today
IP Services Operational
90 days ago
100.0 % uptime
Today
phoenixNAP Client Portal (PNCP) Operational
90 days ago
100.0 % uptime
Today
PNCP API Operational
90 days ago
100.0 % uptime
Today
PNCP Login Operational
90 days ago
100.0 % uptime
Today
Fortanix Operational
90 days ago
100.0 % uptime
Today
Encryption Management Platform (Fortanix) Operational
90 days ago
100.0 % uptime
Today
Domain Name Services Operational
90 days ago
100.0 % uptime
Today
DNS Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance - Ashburn - Disaster Recovery as a Service (DRaaS) Veeam Cloud Connect Replication Jan 19, 2026 07:00-11:00 MST

Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn.

Site
ASH - DSC - DRaaS

Product
Veeam Cloud Connect Replication

Reason
Infrastructure components patching

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the ashvcc.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 19, 2026 7:00 AM to Jan 19, 2026 11:00 AM

Date & time (CET)
Jan 19, 2026 03:00 PM to Jan 19, 2026 07:00 PM

Duration
4 hours
Posted on Jan 12, 2026 - 10:29 MST

NLD Router Maintenance Jan 19, 2026 09:00-15:00 MST

Hello,

We are reaching out to inform our NLD customers of a maintenance in our Amsterdam
Data Center location on January 19th at 9:00 AM MST. The maintenance will consist of connecting a pair of core routers to our existing infrastructure. We do not anticipate any service
disruptions during the maintenance.

________________________________
Scheduled Maintenance Window

Start Time: 9:00 AM MST on Monday, January 19, 2026
Duration: Approximately 6 hours

________________________________
Recommended Action
We recommend customers to monitor their network and report any issues they see.

Thank you for your continued partnership.
Posted on Jan 12, 2026 - 11:30 MST

Maintenance - Phoenix - Disaster Recovery as a Service (DRaaS) Veeam Cloud Connect Replication Jan 19, 2026 11:00-15:00 MST

Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Phoenix.

Site
PHX - DSC - DRaaS

Product
Veeam Cloud Connect Replication

Reason
Infrastructure components patching

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phxvcc.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 19, 2026 11:00 AM to Jan 19, 2026 03:00 PM

Date & time (CET)
Jan 19, 2026 07:00 PM to Jan 20, 2026 11:00 PM

Duration
4 hours
Posted on Jan 12, 2026 - 10:31 MST

Maintenance - Singapore - Virtual Private Data Center Jan 20, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.

Site
SIN - VPDC

Product
Virtual Private Data Center

Reason
Product update / upgrade to version 10.6.1.2

Impacted components
VMware Cloud Director

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above.
https://sinvpdc.phoenixnap.com will be temporarily unavailable. VMs will not be affected.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 20, 2026 1:00 AM to Jan 20, 2026 07:00 AM

Date & time (CET)
Jan 20, 2026 09:00 AM to Jan 20, 2026 03:00 PM

Duration
6 hours
Posted on Jan 12, 2026 - 01:40 MST

Maintenance - Amsterdam - Virtual Private Data Center Jan 20, 2026 01:00-08:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.

Site
NLD - VPDC

Product
vCenter Server Appliance

Reason
Patching of vCSA to v8.0u3h

Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto

Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 20, 2026 01:00 AM to Jan 20, 2026 08:00 AM

Date & time (CET)
Jan 20, 2026 09:00 AM to Jan 20, 2026 04:00 PM

Duration
7 hours
Posted on Dec 22, 2025 - 09:56 MST

Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup Standard / Advanced Jan 20, 2026 09:00-13:00 MST

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH - DSC - BaaS

Product
Cloud Backup Standard / Advanced

Reason
Internal security fixes

Impacted components
Veeam Backup Enterprise Manager, Veeam Backup & Replication

Details / Risks
"During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the dsc-ash-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded."

Date & time (MST)
Jan 20, 2026 9:00 AM to Jan 20, 2026 01:00 PM

Date & time (CET)
Jan 20, 2026 05:00 PM to Jan 20, 2026 09:00 PM

Duration
4 hours
Posted on Jan 09, 2026 - 12:29 MST

Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup for Veeam Jan 20, 2026 09:00-13:00 MST

Our engineering team will be performing a scheduled maintenance on Backup as a
Service in Phoenix.

Site
Site - PHX - BaaS - VCC (phxcloudconnect.phoenixnap.com)

Product
Cloud Backup for Veeam

Reason
Product update / upgrade to version 13.0.1.1071

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
"During this maintenance window, Veeam services will be stopped and backup
jobs & replications might be interrupted.
Job management using the Self-Service portal (phxcloudconnect.phoenixnap.com)
will be unavailable.
All services will resume as soon as the maintenance is concluded."

Date & time (MST)
Jan 20, 2026 9:00 AM to Jan 20, 2026 01:00 PM

Date & time (CET)
Jan 20, 2026 05:00 PM to Jan 20, 2026 09:00 PM

Duration
4 hours
Posted on Jan 15, 2026 - 13:33 MST

Maintenance - Ashburn - Virtual Private Data Center Jan 21, 2026 01:00-08:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.

Site
ASH - VPDC

Product
vCenter Server Appliance

Reason
Patching of vCSA to v8.0U3h

Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto

Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 21, 2026 01:00 AM to Jan 21, 2026 08:00 AM

Date & time (CEST)
Jan 21, 2026 09:00 AM to Jan 21, 2026 04:00 PM

Duration
7 hours
Posted on Dec 22, 2025 - 09:43 MST

phoenixNAP Maintenance on Bare Metal Cloud in Phoenix Jan 21, 2026 02:00-08:00 MST

Valued Client,

The phoenixNAP Bare Metal Cloud (BMC) team will be conducting maintenance on our
infrastructure. This may disrupt the ability to provision or perform actions on
BMC servers located in Phoenix. The maintenance will take place on Wednesday
January 21st, between 9 a.m. and 3 p.m. UTC (2 a.m. and 8 a.m. MST).

This maintenance is not expected to impact your servers.

Our teams will take all necessary precautions to mitigate any prolonged
disturbances outside of this service window. If you have any questions about
this maintenance, please contact our NOC team at (877) 749-2656 or
[email protected].

Thank you for your patience and understanding as we continue to work toward
providing you with the best possible service.

phoenixNAP NOC
Posted on Jan 13, 2026 - 06:58 MST

Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup Standard / Advanced Jan 21, 2026 09:00-13:00 MST

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - DSC - BaaS

Product
Cloud Backup Standard / Advanced

Reason
Internal security fixes

Impacted components
Veeam Backup & Replication, Veeam Backup Enterprise Manager

Details / Risks
"During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the Self Service portal dsc-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded."

Date & time (MST)
Jan 21, 2026 9:00 AM to Jan 21, 2026 01:00 PM

Date & time (CET)
Jan 21, 2026 05:00 PM to Jan 21, 2026 09:00 PM

Duration
4 hours
Posted on Jan 09, 2026 - 12:38 MST

Maintenance - Ashburn- Backup as a Service (BaaS) Cloud Backup for Veeam Jan 21, 2026 09:00-13:00 MST

Our engineering team will be performing a scheduled maintenance on Backup as a
Service in Ashburn.

Site
Site - ASH - BaaS - VCC (ashcloudconnect.phoenixnap.com)

Product
Cloud Backup for Veeam

Reason
Product update / upgrade to version 13.0.1.1071

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
"During this maintenance window, Veeam services will be stopped and backup
jobs & replications might be interrupted.
Job management using the Self-Service portal (ashcloudconnect.phoenixnap.com)
will be unavailable.
All services will resume as soon as the maintenance is concluded."

Date & time (MST)
Jan 21, 2026 9:00 AM to Jan 21, 2026 01:00 PM

Date & time (CET)
Jan 21, 2026 05:00 PM to Jan 21, 2026 09:00 PM

Duration
4 hours
Posted on Jan 15, 2026 - 13:32 MST

Maintenance - Amsterdam - Virtual Private Data Center Jan 22, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.

Site
NLD - VPDC

Product
Virtual Private Data Center

Reason
Product update / upgrade to version 10.6.1.2

Impacted components
VMware Cloud Director

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above.
https://nldvpdc.phoenixnap.com will be temporarily unavailable. VMs will not be affected.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 22, 2026 1:00 AM to Jan 22, 2026 07:00 AM

Date & time (CET)
Jan 22, 2026 09:00 AM to Jan 22, 2026 03:00 PM

Duration
6 hours
Posted on Jan 12, 2026 - 01:29 MST

Maintenance - Phoenix - Virtual Private Data Center Jan 22, 2026 01:00-08:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.

Site
PHX - VPDC

Product
vCenter Server Appliance

Reason
Patching of vCSA to v8.0U3h

Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto

Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 22, 2026 01:00 AM to Jan 22, 2026 08:00 AM

Date & time (CEST)
Jan 22, 2026 09:00 AM to Jan 22, 2026 04:00 PM

Duration
7 hours
Posted on Dec 22, 2025 - 09:40 MST

Maintenance - Phoenix & Ashburn - VMware Aria Operations for Logs Jan 23, 2026 01:00-03:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud in both Phoenix & Ashburn.

Site
PHX & ASH - DSC

Product
VMware Aria Operations for Logs

Reason
Certificate renewal

Impacted components
VMware Aria Operations for Logs

Details / Risks
We are not expecting any downtime. However, access to Log Insight may be intermittent during the maintenance.

Date & time (MST)
Jan 23, 2026 01:00 AM to Jan 23, 2026 03:00 AM

Date & time (CET)
Jan 23, 2026 09:00 AM to Jan 23, 2026 11:00 AM

Duration
2 hours
Posted on Jan 09, 2026 - 06:46 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Jan 26, 2026 01:00-07:00 MST

Valued Client,

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Jan 26, 2026 01:00 AM to Jan 26, 2026 07:00 AM

Date & time (CET)
Jan 26, 2026 09:00 AM to Jan 26, 2026 3:00 PM

Duration
6 hours
Posted on Dec 22, 2025 - 00:23 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Jan 26, 2026 01:00-07:00 MST

Valued Client,

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Jan 26, 2026 01:00 AM to Jan 26, 2026 07:00 AM

Date & Time (CET)
Jan 26, 2026 09:00 AM to Jan 26, 2026 3:00 PM

Duration
6 hours
Posted on Dec 22, 2025 - 00:28 MST

Maintenance - Singapore - VPDC Cloud Backup Standard / Advanced Jan 26, 2026 01:00-05:00 MST

Our engineering team will be performing a scheduled maintenance on VPDC in Singapore and Amsterdam.

Site
SIN - VPDC

Product
Cloud Backup Standard / Advanced

Reason
Product update / upgrade to version 13.0.1.1071

Impacted components
Veeam Backup & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
SIN - Jan 26, 2026 01:00 AM to Jan 26, 2026 05:00 AM

Date & time (CEST)
SIN - Jan 26, 2026 09:00 AM to Jan 26, 2026 01:00 PM

Duration
4 hours
Posted on Jan 09, 2026 - 06:16 MST

Maintenance - Amsterdam - VPDC Cloud Backup Standard / Advanced Jan 27, 2026 09:00-13:00 MST

Our engineering team will be performing a scheduled maintenance on VPDC in Singapore and Amsterdam.

Site

NLD - VPDC

Product
Cloud Backup Standard / Advanced

Reason
Product update / upgrade to version 13.0.1.1071

Impacted components
Veeam Backup & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
NLD - Jan 27, 2026 01:00 AM to Jan 27, 2026 05:00 AM

Date & time (CEST)
NLD - Jan 27, 2026 09:00 AM to Jan 27, 2026 01:00 PM

Duration
4 hours
Posted on Jan 09, 2026 - 06:17 MST

Maintenance - Singapore - VPDC Cloud Connect Jan 28, 2026 01:00-06:00 MST

Our engineering team will be performing a scheduled maintenance on VPDC in Singapore and Amsterdam.

Site
SIN - VPDC

Product
Cloud Backup Connect

Reason
Product update / upgrade to version 13.0.1.1071

Impacted components
Veeam Cloud Connect, Veeam Cloud Connect Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
SIN - Jan 28, 2026 01:00 AM to Jan 28, 2026 05:00 AM

Date & time (CEST)
SIN - Jan 28, 2026 09:00 AM to Jan 28, 2026 01:00 PM

Duration
4 hours
Posted on Jan 09, 2026 - 06:13 MST

Maintenance - Amsterdam - VPDC Cloud Connect Jan 29, 2026 09:00-13:00 MST

Our engineering team will be performing a scheduled maintenance on VPDC in Singapore and Amsterdam.

Site
NLD - VPDC

Product
Cloud Backup Connect

Reason
Product update / upgrade to version 13.0.1.1071

Impacted components
Veeam Cloud Connect, Veeam Cloud Connect Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
NLD - Jan 29, 2026 01:00 AM to Jan 29, 2026 05:00 AM

Date & time (CEST)
NLD - Jan 29, 2026 09:00 AM to Jan 29, 2026 01:00 PM

Duration
4 hours
Posted on Jan 09, 2026 - 06:15 MST

Maintenance - Ashburn, Singapore - Virtual Private Data Center Feb 2, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Feb 2, 2026 01:00 AM to Feb 2, 2026 07:00 AM

Date & Time (CET)
Feb 2, 2026 09:00 AM to Feb 2, 2026 3:00 PM

Duration
6 hours
Posted on Jan 16, 2026 - 07:54 MST

Maintenance - Ashburn, Singapore - Virtual Private Data Center Feb 9, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Feb 9, 2026 01:00 AM to Feb 9, 2026 07:00 AM

Date & Time (CET)
Feb 9, 2026 09:00 AM to Feb 9, 2026 3:00 PM

Duration
6 hours
Posted on Jan 16, 2026 - 07:56 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Feb 16, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Feb 16, 2026 01:00 AM to Feb 16, 2026 07:00 AM

Date & Time (CET)
Feb 16, 2026 09:00 AM to Feb 16, 2026 3:00 PM

Duration
6 hours
Posted on Jan 16, 2026 - 07:59 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Feb 16, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Feb 16, 2026 01:00 AM to Feb 16, 2026 07:00 AM

Date & Time (CET)
Feb 16, 202609:00 AM to Feb 16, 2026 3:00 PM

Duration
6 hours
Posted on Jan 16, 2026 - 08:02 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Feb 23, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Feb 23, 2026 01:00 AM to Feb 23, 2026 07:00 AM

Date & Time (CET)
Feb 23, 2026 09:00 AM to Feb 23, 2026 3:00 PM

Duration
6 hours
Posted on Jan 16, 2026 - 08:04 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Feb 23, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Feb 23, 2026 01:00 AM to Feb 23, 2026 07:00 AM

Date & time (CET)
Feb 23, 2026 09:00 AM to Feb 23, 2026 3:00 PM

Duration
6 hours
Posted on Jan 16, 2026 - 08:00 MST
Jan 19, 2026

Unresolved incidents: Maintenance - Singapore - Virtual Private Data Center, Maintenance - Ashburn, Phoenix - Data Security Cloud, Maintenance - Amsterdam, Phoenix - Virtual Private Data Center.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Maintenance - Phoenix - Backup as a Service (BaaS) Managed Backup for Microsoft 365
Completed - The scheduled maintenance has been completed.
Jan 15, 01:00 MST
Update - Status Update
The scheduled maintenance is currently impacted due to an issue under investigation. We are actively working with the vendor to resolve the problem. No ETA is available at this time. Additional updates will be posted as they become available.
Jan 14, 20:41 MST
Update - The scheduled maintenance is still in progress and has been extended by two more hours. If you have any questions please contact our support team at [email protected].
Jan 14, 18:58 MST
Update - The scheduled maintenance is still in progress and has been extended by two hours. If you have any questions please contact our support team at [email protected].
Jan 14, 17:43 MST
Update - The scheduled maintenance is still in progress and has been extended by one hour. If you have any questions please contact our support team at [email protected].
Jan 14, 16:28 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 14:00 MST
Scheduled - Body
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Managed Backup for Microsoft 365

Reason
Product update / upgrade to version 8.3.0.2201

Impacted components
Veeam Backup for Microsoft 365

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the VBO/VCC PHX DSC - phxvbo.phoenixnap.com\phx.vbm.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 14, 2026 8:00 AM to Jan 14, 2026 4:00 PM

Date & time (CET)
Jan 14, 2026 04:00 PM to Jan 14, 2026 12:00 AM

Duration
8 hours
Jan 14, 00:00 MST
Jan 14, 2026
Maintenance - Phoenix - Data Secure Cloud
Completed - The scheduled maintenance has been completed.
Jan 14, 08:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Phoenix.

Site
PHX - DSC

Product
vCenter Server Appliance

Reason
Patching of vCSA to v8.0U3h

Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto

Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 14, 2026 01:00 AM to Jan 14, 2026 08:00 AM

Date & time (CEST)
Jan 14, 2026 09:00 AM to Jan 14, 2026 04:00 PM

Duration
7 hours
Dec 22, 09:44 MST
Jan 13, 2026

No incidents reported.

Jan 12, 2026
Maintenance - Ashburn - Data Secure Cloud
Completed - The scheduled maintenance has been completed.
Jan 12, 08:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 01:01 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Ashburn.

Site
ASH - DSC

Product
vCenter Server Appliance

Reason
Patching of vCSA to v8.0U3h

Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto

Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 12, 2026 01:00 AM to Jan 12, 2026 08:00 AM

Date & time (CEST)
Jan 12, 2026 09:00 AM to Jan 12, 2026 04:00 PM

Duration
7 hours
Dec 22, 09:54 MST
Maintenance - Ashburn, Singapore - Virtual Private Data Center
Completed - The scheduled maintenance has been completed.
Jan 12, 07:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 01:00 MST
Scheduled - Valued Client,

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Jan 12, 2026 01:00 AM to Jan 12, 2026 07:00 AM

Date & Time (CET)
Jan 12, 2026 09:00 AM to Jan 12, 2026 3:00 PM

Duration
6 hours
Dec 22, 00:20 MST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Maintenance - Ashburn - Virtual Private Data Center
Completed - The scheduled maintenance has been completed.
Jan 7, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 01:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.

Site
ASH - VPDC

Product
Virtual Private Data Center

Reason
Product Maintenance

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the Veeam Service Provider Console (us.vspc.phoenixnap.com) will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Jan 7, 2026 01:00 AM to Jan 7, 2026 03:00 AM

Date & time (CEST)
Jan 7, 2026 09:00 AM to Jan 7, 2026 11:00 AM

Duration
2 hours
Jan 6, 02:36 MST
Jan 6, 2026

No incidents reported.

Jan 5, 2026
Maintenance - Ashburn, Singapore - Virtual Private Data Center
Completed - The scheduled maintenance has been completed.
Jan 5, 07:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 01:00 MST
Scheduled - Valued Client,

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Jan 5, 2026 01:00 AM to Jan 5, 2026 07:00 AM

Date & Time (CET)
Jan 5, 2026 09:00 AM to Jan 5, 2026 3:00 PM

Duration
6 hours
Dec 22, 00:17 MST
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