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Uptime over the past 90 days. View historical uptime.
Phoenix Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Data Security Cloud (DSC) Operational
Virtual Private Data Center (VPDC) Operational
Managed Private Cloud (MPC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Managed Backup for Office 365 Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability Operational
Object Storage Service (OSS) Operational
IP Services Operational
Ashburn Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Data Security Cloud (DSC) Operational
Managed Private Cloud (MPC) Operational
Virtual Private Data Center (VPDC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Managed Backup for Office 365 Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
Object Storage Operational
IP Services Operational
Atlanta Operational
Colocation Operational
Dedicated Servers Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
IP Services Operational
Austin Operational
Bare Metal Cloud Operational
IP Services Operational
Amsterdam Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Virtual Private Data Center (VPDC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Object Storage Operational
IP Services Operational
Belgrade Operational
Colocation Operational
Dedicated Servers Operational
IP Services Operational
Chicago Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
IP Services Operational
Seattle Operational
Bare Metal Cloud Operational
IP Services Operational
Singapore Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Virtual Private Data Center (VPDC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
IP Services Operational
phoenixNAP Client Portal (PNCP) Operational
PNCP API Operational
PNCP Login Operational
Fortanix Operational
Encryption Management Platform (Fortanix) Operational
Domain Name Services Operational
DNS Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance - Ashburn, Singapore - Virtual Private Data Center Oct 12, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 12, 2026 01:00 AM to Oct 12, 2026 07:00 AM

Date & Time (CEST)
Oct 12, 2026 10:00 AM to Oct 12, 2026 4:00 PM

Duration
6 hours
Posted on Sep 28, 2026 - 08:31 MST

Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 15, 2026 06:00-07:00 MST

Our engineering team will be performing scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - VPDC - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phxcloudconnect.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 15, 2026 6:00 AM to Oct 15, 2026 07:00 AM

Date & time (CEST)
Oct 15, 2026 03:00 PM to Oct 15, 2026 04:00 PM

Duration
1 hours
Posted on Sep 21, 2026 - 05:35 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Oct 19, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM

Date & Time (CEST)
Oct 19, 2026 10:00 AM to Oct 19, 2026 4:00 PM

Duration
6 hours
Posted on Sep 28, 2026 - 08:37 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Oct 19, 2026 01:00-07:00 MST

Hello,

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM

Date & Time (CEST)
Oct 19, 202610:00 AM to Oct 19, 2026 4:00 PM

Duration
6 hours
Posted on Sep 28, 2026 - 08:49 MST

Maintenance - Ashburn - Disaster Recovery as a Service (DRaaS) VMware Cloud Director Availability Oct 19, 2026 07:00-09:00 MST

Valued Client,

Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn.

Site
ASH - DRaaS

Product
VMware Cloud Director Availability

Reason
Certificate renewal

Impacted components
VMware Cloud Director Availability

Details / Risks
During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable. ashvpdcvcav.phoenixnap.com
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 19, 2026 7:00 AM to Oct 19, 2026 09:00 AM

Date & time (CEST)
Oct 19, 2026 04:00 PM to Oct 19, 2026 06:00 PM

Duration
2 hours
Posted on Sep 22, 2026 - 11:55 MST

Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 20, 2026 00:00-02:00 MST

Valued Client,

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. Job management using the PHX VPDC - ashveeambackups.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 20, 2026 12:00 AM to Oct 20, 2026 02:00 AM

Date & time (CEST)
Oct 20, 2026 09:00 AM to Oct 20, 2026 11:00 AM

Duration
2 hours
Posted on Oct 07, 2026 - 05:31 MST

Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 20, 2026 02:00-04:00 MST

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. Job management using the PHX VPDC - phxveeambackups.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 20, 2026 2:00 AM to Oct 20, 2026 04:00 AM

Date & time (CEST)
Oct 20, 2026 11:00 AM to Oct 20, 2026 01:00 PM

Duration
2 hours
Posted on Oct 07, 2026 - 06:17 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Oct 26, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM

Date & Time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM

Duration
6 hours
Posted on Sep 28, 2026 - 08:27 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Oct 26, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM

Date & time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM

Duration
6 hours
Posted on Sep 28, 2026 - 08:29 MST

Oct 8, 2026

Maintenance - Singapore - Distribution Network Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 8, 17:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 15:00 MST
Scheduled - Dear Valued Client,

phoenixNAP will be conducting a maintenance on our Distribution routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.

During this two-hour window, we do not anticipate disruptions of service.

However, we advise you to please monitor your environment in case we experience unexpected issues.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.

If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.

Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.

Date & time (MST)
Oct 8, 2026, 03:00 PM to Oct 8, 2026, 05:00 PM

Date & time (CEST)
Oct 9, 2026, 12:00 AM to Oct 9, 2026, 2:00 AM

Duration
2 hours
Oct 1, 21:31 MST
Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup Standard / Advanced
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH - DSC - BaaS

Product
Cloud Backup Standard / Advanced

Reason
Certificate renewal

Impacted components
Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the dsc-ash-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 8, 2026 7:00 AM to Oct 8, 2026 08:00 AM

Date & time (CEST)
Oct 8, 2026 04:00 PM to Oct 8, 2026 05:00 PM

Duration
1 hours
Sep 21, 05:33 MST

Oct 7, 2026

Maintenance - Singapore - Edge Network Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 7, 17:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 15:00 MST
Scheduled - Dear Valued Client,

phoenixNAP will be conducting a maintenance on our Edge routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.

During this two-hour window, we do not anticipate disruptions of service.

However, we advise you to please monitor your environment in case we experience unexpected issues.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.

If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.

Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.

Date & time (MST)
Oct 7, 2026, 03:00 PM to Oct 7, 2026, 05:00 PM

Date & time (CEST)
Oct 8, 2026, 12:00 AM to Oct 8, 2026, 2:00 AM

Duration
2 hours
Oct 1, 21:30 MST
Maintenance - Singapore - Backup as a Service (BaaS) Veeam Service Provider Console
Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Backup as a Service in Singapore.

Site
SIN - BaaS

Product
Veeam Service Provider Console

Reason
Certificate renewal

Impacted components
Veeam Service Provider Console, Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted.

Date & time (MST)
Oct 7, 2026 12:00 AM to Oct 7, 2026 04:00 AM

Date & time (CEST)
Oct 7, 2026 09:00 AM to Oct 7, 2026 01:00 PM

Duration
4 hours
Sep 29, 04:09 MST
Network Maintenance in Amsterdam
Completed - The scheduled maintenance has been completed.
Oct 7, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 23:00 MST
Scheduled - Dear Valued Client,

PhoenixNAP will be performing scheduled maintenance on edge equipment at our Amsterdam location on Tue, October 6th, 2026, from 23:00 MST to 03:00 MST Wed, October 7th, 2026, 4 hours total.

As part of this maintenance, we will be upgrading the software on our edge equipment to improve overall performance and stability. During this window, you may notice a brief, minor increase in latency as traffic is temporarily redistributed across backup links while routing adjustments are made. We do not anticipate any service interruptions, but we recommend monitoring your systems for any unexpected issues during this time.

Our team will take every precaution to keep any impact within the scheduled window. If you have questions or concerns about this maintenance, please reach out to our NOC team:

Phone: (877) 749-2656
Email: noc@phoenixnap.com

Thank you for your patience and continued trust as we work to deliver the best possible service.

Sincerely,
phoenixNAP NOC
Sep 30, 02:37 MST

Oct 6, 2026

Oct 5, 2026

Maintenance - Ashburn, Singapore - Virtual Private Data Center
Completed - The scheduled maintenance has been completed.
Oct 5, 07:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:00 MST
Scheduled - Hello,

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 5, 2026 01:00 AM to Oct 5, 2026 07:00 AM

Date & Time (CEST)
Oct 5, 2026 10:00 AM to Oct 5, 2026 4:00 PM

Duration
6 hours


Thank you,
Sep 28, 08:38 MST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Maintenance - ASH BaaS
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:00 MST
Scheduled - Company: phoenixNAP
Site: ASH - BaaS
Product: Managed Backup for Microsoft 365

Reason: Certificate renewal
Impacted components: Veeam Backup for Microsoft 365
Details / Risks: During this maintenance window, access to some Veeam services will be periodically unavailable.

Date & Time (MST): Oct 1, 2026, 1:00 AM to Oct 1, 2026, 05:00 AM
Date & Time (CEST): Oct 1, 2026, 10:00 AM to Oct 1, 2026, 02:00 PM
Duration: 4 hours
Sep 18, 05:06 MST
Maintenance - PHX DRaaS
Completed - The scheduled maintenance has been completed.
Oct 1, 04:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 MST
Scheduled - Company: phoenixNAP
Site: PHX - DRaaS
Product: Cloud Backup for Veeam

Reason: Certificate renewal
Impacted components: Veeam Cloud Connect & Replication Details / Risks:
During this maintenance window, Veeam services will be stopped and backup jobs
& replications might be interrupted. Job management using
phxvcc.phoenixnap.com will be unavailable. All services will resume as soon as
the maintenance is concluded.

Date & Time (MST): Oct 1, 2026, 12:00 AM to Oct 1, 2026, 04:00 AM Date &
Time (CEST): Oct 1, 2026, 09:00 AM to Oct 1, 2026, 01:00 PM
Duration: 4 hours
Sep 18, 05:11 MST
Maintenance - Phoenix - Backup as a Service (BaaS) Managed Backup for Microsoft 365
Completed - The scheduled maintenance has been completed.
Oct 1, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Managed Backup for Microsoft 365

Reason
Certificate renewal

Impacted components
Veeam Backup for Microsoft 365

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the phxvbo.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 1, 2026 12:00 AM to Oct 1, 2026 04:00 AM

Date & time (CEST)
Oct 1, 2026 09:00 AM to Oct 1, 2026 01:00 PM

Duration
4 hours
Sep 17, 03:41 MST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Maintenance - Ashburn - Disaster Recovery as a Service (DRaaS) Zerto
Completed - The scheduled maintenance has been completed.
Sep 28, 08:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 07:00 MST
Scheduled - Hello,

Our engineering team will be performing scheduled maintenance on Disaster Recovery as a Service in Ashburn.

Site
ASH - VPDC - DRaaS

Product
Zerto

Reason
Certificate renewal

Impacted components
Zerto

Details / Risks
During this maintenance window, Zerto services will be stopped and replications might be interrupted.
Job management using the management portal ashdr.phoenixnap.com) will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Sep 28, 2026 7:00 AM to Sep 28, 2026 08:00 AM

Date & time (CEST)
Sep 28, 2026 04:00 PM to Sep 28, 2026 05:00 PM

Duration
1 hours
Sep 21, 05:32 MST
Maintenance - Ashburn, Phoenix - Data Security Cloud
Completed - The scheduled maintenance has been completed.
Sep 28, 07:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 01:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Sep 28, 2026 01:00 AM to Sep 28, 2026 07:00 AM

Date & Time (CEST)
Sep 28, 2026 10:00 AM to Sep 28, 2026 4:00 PM

Duration
6 hours
Sep 3, 07:49 MST
Maintenance - Amsterdam, Phoenix - Virtual Private Data Center
Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 01:01 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Sep 28, 2026 01:00 AM to Sep 28, 2026 07:00 AM

Date & time (CEST)
Sep 28, 2026 10:00 AM to Sep 28, 2026 4:00 PM

Duration
6 hours
Sep 3, 07:43 MST
Maintenance - Atlanta
Completed - The scheduled maintenance has been completed.
Sep 28, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 01:01 MST
Scheduled - Dear Valued Client,

PhoenixNAP will be performing scheduled maintenance on core equipment at our
Atlanta location on Monday, September 28, 2026, from 1:00 AM to 5:00 AM MST.

As part of this maintenance, we will be upgrading the software on our core
equipment to improve overall performance and stability. During this window, you
may notice a brief, minor increase in latency as traffic is temporarily
redistributed across backup links while routing adjustments are made. We do not
anticipate any service interruptions, but we recommend monitoring your systems
for any unexpected issues during this time.

Our team will take every precaution to keep any impact within the scheduled
window. If you have questions or concerns about this maintenance, please reach
out to our NOC team:

Phone: (877) 749-2656
Email: noc@phoenixnap.com

Thank you for your patience and continued trust as we work to deliver the best
possible service.

Duration
4 hours
Sep 22, 10:02 MST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Phoenix VPDC: Zerto SSL Certificate Replacement
Completed - The scheduled maintenance has been completed.
Sep 25, 09:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 08:00 MST
Scheduled - Valued Client,

Our engineering team will be performing a scheduled maintenance on Zerto in VPDC.

Site
VPDC - PHX

Product
Zerto

Reason
Replacing expiring SSL certificate(s)

Impacted components
Zerto Self Service Portal

Details / Risks
During this maintenance window, the Zerto SSL certificates are being replaced, and access to the Self-Service Portal may be briefly impacted. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
September 25th, 2026, 8:00 AM to September 25th, 2026, 9:00 AM

Date & time (CEST)
September 25th, 2026, 5:00 PM to September 25th, 2026, 6:00 PM

Duration
1 hours
Sep 22, 07:55 MST

Sep 24, 2026

Maintenance - Phoenix - Backup as a Service (BaaS) Managed Backup for Microsoft 365
Completed - The scheduled maintenance has been completed.
Sep 24, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:00 MST
Scheduled - Valued Client,

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Managed Backup for Microsoft 365

Reason
Product update / upgrade to version 8.6.0.1102

Impacted components
Veeam Backup for Microsoft 365

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the PHX DSC - phxvbo.phoenixnap.com\phx.vbm.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Sep 24, 2026 9:00 AM to Sep 24, 2026 01:00 PM

Date & time (CEST)
Sep 24, 2026 06:00 PM to Sep 24, 2026 10:00 PM

Duration
4 hours
Sep 21, 14:15 MST
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