Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.
Site
ASH - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v7.0U3T
Impacted components
VMware vCenter Appliance
Cloud
BaaS
DRaaS
Details / Risks
During the vCenter Server maintenance, there might be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery and Zerto services.
Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 21, 2024 01:00 AM to Nov 21, 2024 07:00 AM
Date & time (CET)
Nov 21, 2024 09:00 AM to Nov 21, 2024 03:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 08:08 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.
Site
PHX - VPDC
Product
Cloud Object Storage (S3)
Reason
Emergency - To extend the network on the nodes
Impacted components
Object Storage
Details / Risks
Brief network disruption whilst the network service on the node is being restarted
Date & time (MST)
Nov 21, 2024 1:00 AM to Nov 21, 2024 07:00 AM
Date & time (CET)
Nov 21, 2024 09:00 AM to Nov 21, 2024 03:00 PM
Duration
6 hours
Posted on
Nov 18, 2024 - 05:26 MST
Our engineering team will be performing a scheduled maintenance in Ashburn.
Site
ASH - DSC
ASH - VCCR
ASH - VPDC
Product
Storage
Reason
Product update / upgrade to version 6.1.2.500
Impacted components
Storage Array
Details / Risks
During the OS upgrade, services will failover to the other controller, which might cause a brief interruption to the data services. This is a normal process and we do not anticipate any issues during this maintenance. Backup jobs will be paused during the maintenance and will be resumed after the storage is upgraded.
Date & time (MST)
Nov 21, 2024 1:00 AM to Nov 21, 2024 05:00 AM
Date & time (CET)
Nov 21, 2024 09:00 AM to Nov 21, 2024 01:00 PM
Duration
4 hours
Posted on
Oct 28, 2024 - 03:49 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.
Site
NLD - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v7.0U3T
Impacted components
VMware vCenter Appliance
Cloud
BaaS
DRaaS
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery and Zerto services.
Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 21, 2024 01:00 AM to Nov 21, 2024 07:00 AM
Date & time (CET)
Nov 21, 2024 09:00 AM to Nov 21, 2024 03:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 07:05 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Nov 25, 2024 01:00 AM to Nov 25, 2024 07:00 AM
Date & time (CET)
Nov 25, 2024 09:00 AM to Nov 25, 2024 3:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 00:34 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.
Site
ASH- BaaS
Product
Cloud Backup Standard / Advanced
Reason
Internal security fixes
Impacted components
Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, job management using the URL: ashveeambackups.phoenixnap.com, will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 25, 2024 1:00 AM to Nov 25, 2024 05:00 AM
Date & time (CET)
Nov 25, 2024 09:00 AM to Nov 25, 2024 01:00 PM
Duration
4 hours
Posted on
Nov 08, 2024 - 05:09 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.
Site
PHX - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v7.0U3T
Impacted components
VMware vCenter Appliance
Cloud
BaaS
DRaaS
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery and Zerto services.
Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 25, 2024 00:01 AM to Nov 25, 2024 07:00 AM
Date & time (CET)
Nov 25, 2024 09:00 AM to Nov 25, 2024 03:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 07:09 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Nov 25, 2024 01:00 AM to Nov 25, 2024 07:00 AM
Date & Time (CET)
Nov 25, 2024 09:00 AM to Nov 25, 2024 3:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 00:48 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - BaaS
Product
Cloud Backup Standard / Advanced
Reason
Internal security fixes
Impacted components
Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, job management using the URL: phxveeambackups.phoenixnap.com, will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 26, 2024 1:00 AM to Nov 26, 2024 05:00 AM
Date & time (CET)
Nov 26, 2024 09:00 AM to Nov 26, 2024 01:00 PM
Duration
4 hours
Posted on
Nov 08, 2024 - 05:15 MST
Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Ashburn.
Site
ASH - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v7.0U3T
Impacted components
VMware vCenter Appliance
Cloud
BaaS
DRaaS
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery and Zerto services.
Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 26, 2024 01:00 AM to Nov 26, 2024 07:00 AM
Date & time (CET)
Nov 26, 2024 09:00 AM to Nov 26, 2024 03:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 07:14 MST
Our engineering team will be performing a scheduled maintenance on CCB in Amsterdam.
Site
NLD - CCB
Product
Storage
Reason
Cleanup of retired storage
Impacted components
HPE storage array
Details / Risks
During this maintenance a retired Storage array is being cleaned up. There should be no impact to any client VMs.
Date & time (MST)
Nov 26, 2024 5:00 AM to Nov 26, 2024 07:00 AM
Date & time (CET)
Nov 26, 2024 01:00 PM to Nov 26, 2024 03:00 PM
Duration
2 hours
Posted on
Nov 08, 2024 - 02:50 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix
Site
PHX - BaaS
Product
Cloud Backup Standard / Advanced
Reason
Internal security fixes
Impacted components
Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, job management using the URL: dsc-vem.phoenixnap.com, will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 27, 2024 1:00 AM to Nov 27, 2024 05:00 AM
Date & time (CET)
Nov 27, 2024 09:00 AM to Nov 27, 2024 01:00 PM
Duration
4 hours
Posted on
Nov 08, 2024 - 05:22 MST
Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Phoenix.
Site
PHX - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v7.0U3T
Cloud
BaaS
DRaaS
Impacted components
VMware vCenter Appliance
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery and Zerto services.
Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 27, 2024 01:00 AM to Nov 27, 2024 07:00 AM
Date & time (CET)
Nov 27, 2024 09:00 AM to Nov 27, 2024 03:00 PM
Duration
6 hours
Posted on
Oct 28, 2024 - 07:07 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center / Data Secured Cloud in Phoenix.
Site
PHX - VPDC
PHX - DSC
Product
Storage
Reason
Product update / upgrade to version 6.1.2.500
Impacted components
All Flash Storage Array
Details / Risks
During the OS upgrade, services will failover to the other controller, which might cause a brief interruption to the data services. This is a normal process and we do not anticipate any issues during this maintenance. Backup jobs will be paused during the maintenance and will be resumed after the storage is upgraded.
Date & time (MST)
Nov 27, 2024 1:00 AM to Nov 27, 2024 05:00 AM
Date & time (CET)
Nov 27, 2024 09:00 AM to Nov 27, 2024 01:00 PM
Duration
4 hours
Posted on
Oct 28, 2024 - 03:48 MST
Our engineering team will be performing scheduled maintenance on our Data Security Cloud (DSC) service in Phoenix, Arizona.
Site
PHX - DSC
Product
ESXi
Reason
Hardware Changes
Impacted components
ESXi
VMware vCenter Appliance
Cloud
BaaS
DRaaS
Details / Risks
During the hardware change process, we do not foresee any downtime as work will be carried out on one host at a time in the environment. In unforeseen circumstances where a host might crash during such maintenance, there might be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery, and Zerto services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 28, 2024, 01:00 AM to Nov 28, 2024, 08:00 AM
Date & time (CET)
Nov 28, 2024, 09:00 AM to Nov 28, 2024, 04:00 PM
Duration
7 hours
Posted on
Nov 12, 2024 - 05:30 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.
Site
ASH - Baas
Product
Cloud Backup Standard / Advanced
Reason
Internal security fixes
Impacted components
Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, job management using the URL: dsc-ash-vem.phoenixnap.com, will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 28, 2024 1:00 AM to Nov 28, 2024 05:00 AM
Date & time (CET)
Nov 28, 2024 09:00 AM to Nov 28, 2024 01:00 PM
Duration
4 hours
Posted on
Nov 08, 2024 - 05:11 MST