All Systems Operational
About This Site
Check if our services are all online and see if any planned maintenance is scheduled for your system. Subscribe to receive automated updates via email or SMS.
Phoenix
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Virtual Private Data Center (VPDC)
Operational
Managed Private Cloud (MPC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability
Operational
Object Storage Service (OSS)
Operational
IP Services
Operational
Ashburn
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Managed Private Cloud (MPC)
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Object Storage
Operational
IP Services
Operational
Atlanta
Operational
Colocation
Operational
Dedicated Servers
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
IP Services
Operational
Austin
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Amsterdam
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Object Storage
Operational
IP Services
Operational
Belgrade
Operational
Colocation
Operational
Dedicated Servers
Operational
IP Services
Operational
Chicago
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Seattle
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Singapore
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
IP Services
Operational
phoenixNAP Client Portals
Operational
API
Operational
Login
Operational
Fortanix
Operational
Encryption Management Platform (Fortanix)
Operational
Domain Name Services
Operational
DNS Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Amsterdam Maintenance - VPDC Cloud Backup Standard / Advanced Nov 16, 2026 01:00-05:00 MST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 28, 2026 - 08:49 MST
Oct 28, 2026 - 08:49 MST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 28, 2026 - 08:43 MST
Oct 28, 2026 - 08:43 MST
Scheduled -
Our engineering team will be performing a scheduled maintenance on VPDC in Amsterdam.
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.
Product
Cloud Backup Standard / Advanced
Reason
Product update / upgrade to version 13.1.2.57
Impacted components
Veeam Backup & Replication
Date & time (MST)
Nov 16, 2026 01:00 AM to Nov 16, 2026 05:00 AM
Date & time (CEST)
Nov 16, 2026 09:00 AM to Nov 16, 2026 01:00 PM
Duration
4 hours
Thank you,
Oct 28, 2026 - 08:42 MST
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.
Product
Cloud Backup Standard / Advanced
Reason
Product update / upgrade to version 13.1.2.57
Impacted components
Veeam Backup & Replication
Date & time (MST)
Nov 16, 2026 01:00 AM to Nov 16, 2026 05:00 AM
Date & time (CEST)
Nov 16, 2026 09:00 AM to Nov 16, 2026 01:00 PM
Duration
4 hours
Thank you,
Oct 28, 2026 - 08:42 MST
Maintenance - Singapore & Amsterdam - VPDC Cloud Connect Nov 17, 2026 01:00-05:00 MST
Our engineering team will be performing scheduled maintenance on VPDC in Singapore and Amsterdam.
Site
SIN - VPDC
NLD - VPDC
Product
Cloud Backup Connect
Reason
Product update/upgrade to version 13.1.2.57
Impacted components
Veeam Cloud Connect, Veeam Cloud Connect Replication
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
SIN - Nov 17, 2026 01:00 AM to Nov 17, 2026 05:00 AM
NLD - Nov 17, 2026 01:00 AM to Nov 17, 2026 05:00 AM
Date & time (CEST)
SIN - Nov 17, 2026 09:00 AM to Nov 17, 2026 01:00 PM
NLD - Nov 17, 2026 09:00 AM to Nov 17, 2026 01:00 PM
Duration
4 hours
Posted on Oct 27, 2026 - 09:53 MST
Site
SIN - VPDC
NLD - VPDC
Product
Cloud Backup Connect
Reason
Product update/upgrade to version 13.1.2.57
Impacted components
Veeam Cloud Connect, Veeam Cloud Connect Replication
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
SIN - Nov 17, 2026 01:00 AM to Nov 17, 2026 05:00 AM
NLD - Nov 17, 2026 01:00 AM to Nov 17, 2026 05:00 AM
Date & time (CEST)
SIN - Nov 17, 2026 09:00 AM to Nov 17, 2026 01:00 PM
NLD - Nov 17, 2026 09:00 AM to Nov 17, 2026 01:00 PM
Duration
4 hours
Posted on Oct 27, 2026 - 09:53 MST
Phoenix VPDC Veeam Upgrades Nov 17, 2026 08:00-12:00 MST
Our engineering team will be performing a scheduled maintenance on VPDC in
Phoenix.
Site
PHX VPDC
Product
Cloud Backup Standard / Advanced
Reason
Product update / upgrade to version 13.1.2.57
Impacted components
Veeam Backup & Replication || Veeam Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs
& replications might be interrupted.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
November 17th, 2026 0800 AM to November 17th, 2026 1200 PM
Date & time (CEST)
November 17th, 2026 1700 PM to November 17th, 2026 2100 PM
Duration
4 hours
Posted on Nov 09, 2026 - 08:59 MST
Phoenix.
Site
PHX VPDC
Product
Cloud Backup Standard / Advanced
Reason
Product update / upgrade to version 13.1.2.57
Impacted components
Veeam Backup & Replication || Veeam Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs
& replications might be interrupted.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
November 17th, 2026 0800 AM to November 17th, 2026 1200 PM
Date & time (CEST)
November 17th, 2026 1700 PM to November 17th, 2026 2100 PM
Duration
4 hours
Posted on Nov 09, 2026 - 08:59 MST
Edge/Core Network Maintenance in Amsterdam Nov 18, 2026 02:00-06:00 MST
Dear Valued Client,
phoenixNAP will be conducting a maintenance on our Edge and Core Network
infrastructure in our Amsterdam location. The purpose of this maintenance is to
install additional line cards to accommodate network expansion requirements.
During this four-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience
unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to
mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of
our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards
providing you with the best possible service.
Date & time (MST)
Nov 18, 2026, 02:00 AM to Nov 18, 2026 06:00 AM
Date & time (CET)
Nov 18, 2026, 10:00 AM to Nov 18, 2026 02:00 PM
Duration
4 hours
Posted on Nov 12, 2026 - 08:13 MST
phoenixNAP will be conducting a maintenance on our Edge and Core Network
infrastructure in our Amsterdam location. The purpose of this maintenance is to
install additional line cards to accommodate network expansion requirements.
During this four-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience
unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to
mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of
our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards
providing you with the best possible service.
Date & time (MST)
Nov 18, 2026, 02:00 AM to Nov 18, 2026 06:00 AM
Date & time (CET)
Nov 18, 2026, 10:00 AM to Nov 18, 2026 02:00 PM
Duration
4 hours
Posted on Nov 12, 2026 - 08:13 MST
Ashburn VPDC Veeam Upgrades Nov 18, 2026 08:00-12:00 MST
Our engineering team will be performing a scheduled maintenance on VPDC in
Ashburn.
Site
ASH VPDC
Product
Cloud Backup Standard / Advanced
Reason
Product update / upgrade to version 13.1.2.57
Impacted components
Veeam Backup & Replication || Veeam Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs
& replications might be interrupted.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
November 18th, 2026 0800 AM to November 18th, 2026 1200 PM
Date & time (CEST)
November 18th, 2026 1700 PM to November 18th, 2026 2100 PM
Duration
4 hours
Posted on Nov 09, 2026 - 09:13 MST
Ashburn.
Site
ASH VPDC
Product
Cloud Backup Standard / Advanced
Reason
Product update / upgrade to version 13.1.2.57
Impacted components
Veeam Backup & Replication || Veeam Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs
& replications might be interrupted.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
November 18th, 2026 0800 AM to November 18th, 2026 1200 PM
Date & time (CEST)
November 18th, 2026 1700 PM to November 18th, 2026 2100 PM
Duration
4 hours
Posted on Nov 09, 2026 - 09:13 MST
Maintenance - Phoenix - Edge Network Infrastructure Nov 19, 2026 02:00-08:00 MST
Dear Valued Client,
PhoenixNAP will be performing scheduled maintenance on edge equipment at our Phoenix location on Thu, November 19th, 2026, from 0200 MST to 0800 MST, 6 hours total.
As part of this maintenance, we will be upgrading the software on our edge equipment to improve overall performance and stability. During this window, you may notice a brief, minor increase in latency as traffic is temporarily redistributed across backup links while routing adjustments are made. We do not anticipate any service interruptions, but we recommend monitoring your systems for any unexpected issues during this time.
Our team will take every precaution to keep any impact within the scheduled window. If you have questions or concerns about this maintenance, please reach out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best possible service.
Sincerely,
phoenixNAP NOC
Posted on Nov 12, 2026 - 06:41 MST
PhoenixNAP will be performing scheduled maintenance on edge equipment at our Phoenix location on Thu, November 19th, 2026, from 0200 MST to 0800 MST, 6 hours total.
As part of this maintenance, we will be upgrading the software on our edge equipment to improve overall performance and stability. During this window, you may notice a brief, minor increase in latency as traffic is temporarily redistributed across backup links while routing adjustments are made. We do not anticipate any service interruptions, but we recommend monitoring your systems for any unexpected issues during this time.
Our team will take every precaution to keep any impact within the scheduled window. If you have questions or concerns about this maintenance, please reach out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best possible service.
Sincerely,
phoenixNAP NOC
Posted on Nov 12, 2026 - 06:41 MST
Scheduled Upgrade: phoenixNAP Admin Portal Upgrade Nov 24, 2026 13:00-15:00 MST
Hello Valued Client,
On Tuesday, November 24th, between 1:00 pm and 3:00 pm, Mountain Standard Time (MST), we will conduct a planned phoenixNAP Admin Portal maintenance. For the duration of the maintenance window clients may experience downtime impacting their ability to log into the phoenixNAP Admin Portal. This maintenance window may also impact your user’s abilities to utilize the Billing, Support Ticketing, Service and Device management.
Please note: Your phoenixNAP services will not be impacted by this maintenance.
During this maintenance we will upgrade the phoenixNAP Admin Portal to include a redesigned interface, stronger security with two-factor authentication (TOTP), and many time-saving improvements.
*What you need to do*
No action is required. We will post updates here and confirm once this upgrade is completed. After the upgrade you will see the new layout and navigation. We recommend clearing your browser cache following this maintenance.
At phoenixNAP, we are committed to providing you with the best possible service and ensuring the security and efficiency of our systems. This phoenixNAP Admin Portal upgrade is part of our ongoing efforts to enhance the performance and reliability of our services.
If you have any concerns or require further assistance, please feel free to reach out to us at 877.749.2656 or noc@phoenixnap.com.
-
Best regards,
The phoenixNAP Team
Posted on Nov 09, 2026 - 12:03 MST
On Tuesday, November 24th, between 1:00 pm and 3:00 pm, Mountain Standard Time (MST), we will conduct a planned phoenixNAP Admin Portal maintenance. For the duration of the maintenance window clients may experience downtime impacting their ability to log into the phoenixNAP Admin Portal. This maintenance window may also impact your user’s abilities to utilize the Billing, Support Ticketing, Service and Device management.
Please note: Your phoenixNAP services will not be impacted by this maintenance.
During this maintenance we will upgrade the phoenixNAP Admin Portal to include a redesigned interface, stronger security with two-factor authentication (TOTP), and many time-saving improvements.
*What you need to do*
No action is required. We will post updates here and confirm once this upgrade is completed. After the upgrade you will see the new layout and navigation. We recommend clearing your browser cache following this maintenance.
At phoenixNAP, we are committed to providing you with the best possible service and ensuring the security and efficiency of our systems. This phoenixNAP Admin Portal upgrade is part of our ongoing efforts to enhance the performance and reliability of our services.
If you have any concerns or require further assistance, please feel free to reach out to us at 877.749.2656 or noc@phoenixnap.com.
-
Best regards,
The phoenixNAP Team
Posted on Nov 09, 2026 - 12:03 MST
Maintenance - Ashburn - Data Security Cloud Nov 26, 2026 01:00-05:00 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud in Ashburn.
Site
ASH - DSC
Product
Data Security Cloud
Reason
Certificate renewal
Impacted components
VMware Aria Operations
Details / Risks
During this maintenance window, Aria Operations services will be stopped.
The Operations Manager plugin in VMware Cloud Director will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 26, 2026 1:00 AM to Nov 26, 2026 05:00 AM
Date & time (CET)
Nov 26, 2026 09:00 AM to Nov 26, 2026 01:00 PM
Duration
4 hours
Posted on Nov 10, 2026 - 03:14 MST
Site
ASH - DSC
Product
Data Security Cloud
Reason
Certificate renewal
Impacted components
VMware Aria Operations
Details / Risks
During this maintenance window, Aria Operations services will be stopped.
The Operations Manager plugin in VMware Cloud Director will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Nov 26, 2026 1:00 AM to Nov 26, 2026 05:00 AM
Date & time (CET)
Nov 26, 2026 09:00 AM to Nov 26, 2026 01:00 PM
Duration
4 hours
Posted on Nov 10, 2026 - 03:14 MST