Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Jun 16, 2025 01:00 AM to Jun 16, 2025 07:00 AM
Date & Time (CEST)
Jun 16, 2025 10:00 AM to Jun 16, 2025 4:00 PM
Duration
6 hours
Posted on
May 30, 2025 - 00:41 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Jun 16, 2025 01:00 AM to Jun 16, 2025 07:00 AM
Date & Time (CEST)
Jun 16, 202510:00 AM to Jun 16, 2025 4:00 PM
Duration
6 hours
Posted on
May 30, 2025 - 00:45 MST
Our engineering team will be performing scheduled maintenance on Data Security Cloud in Phoenix.
Site
PHX - DSC
Product
VMware Cloud Director Availability
Reason
Certificate renewal
Impacted components
VMware Cloud Director Availability
Details / Risks
During this maintenance window, VCDA services will be stopped, and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal (phxdscvcav.phoenixnap.com) will be unavailable.
All services will resume as soon as the maintenance is concluded.
Kindly note that once the maintenance is over you have to accept the new
certificate.
Date & time (MST)
Jun 17, 2025 12:00 AM to Jun 17, 2025 02:00 AM
Date & time (CEST)
Jun 17, 2025 09:00 AM to Jun 17, 2025 11:00 AM
Duration
2 hours
Posted on
Jun 03, 2025 - 01:19 MST
Valued Client,
Our engineering team will be performing scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn.
Site
ASH - VPDC
Product
VMware Cloud Director Availability
Reason
Certificate renewal
Impacted components
VMware Cloud Director Availability
Details / Risks
During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal (ashvpdcvcav.phoenixnap.com) will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Jun 17, 2025 1:00 AM to Jun 17, 2025 03:00 AM
Date & time (CEST)
Jun 17, 2025 10:00 AM to Jun 17, 2025 12:00 PM
Duration
2 hours
Kind regards,
PhoenixNAP
Posted on
Jun 10, 2025 - 03:06 MST
Our engineering team will be performing scheduled maintenance to re-route
traffic over new equipment.
Site
PHX - Core Network
Product
Network Service
Reason
Utilize new equipment
Impacted components
No expected impact
Details / Risks
During the maintenance, we will be preferring a new default route at the core
network layer.
Date & time (MST)
June 18, 2025 09:00 AM to 04:00 PM
Date & time (CEST)
June 18, 2025 06:00 PM to 01:00 AM
Duration
7 hours
If you experience any ongoing issues either during or following this maintenance
window, please contact our phoenixNAP Support Team by phone at +1.855.330.1509
or through Slack Support Services.
Thank you for your attention to this matter.
PhoenixNAP Support
Posted on
Jun 04, 2025 - 10:27 MST
Our engineering team will be performing a scheduled maintenance on DSC in Phoenix.
Site
PHX - DSC
Product
VMware vCenter
Reason
Infrastructure components patching
Impacted components
Zerto, VMware vCenter Server, VMware Cloud Director Availability, VMware Cloud Director, Veeam
Details / Risks
During the maintenance, there will be a brief disruption to the services listed above.
VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Jun 23, 2025 12:00 AM to Jun 23, 2025 07:00 AM
Date & time (CEST)
Jun 23, 2025 09:00 AM to Jun 23, 2025 04:00 PM
Duration
7 hours
Posted on
Jun 10, 2025 - 04:50 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Jun 23, 2025 01:00 AM to Jun 23, 2025 07:00 AM
Date & time (CEST)
Jun 23, 2025 10:00 AM to Jun 23, 2025 4:00 PM
Duration
6 hours
Posted on
May 30, 2025 - 00:42 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Jun 23, 2025 01:00 AM to Jun 23, 2025 07:00 AM
Date & Time (CEST)
Jun 23, 2025 10:00 AM to Jun 23, 2025 4:00 PM
Duration
6 hours
Posted on
May 30, 2025 - 00:47 MST
Our engineering team will be performing a scheduled maintenance on VPDC in Phoenix & Ashburn.
Site
PHX & ASH - VPDC
Product
VMware vCenter
Reason
Infrastructure components patching
Impacted components
Zerto, VMware vCenter Server, VMware Cloud Director Availability, VMware Cloud Director, Veeam
Details / Risks
During the maintenance, there will be a brief disruption to the services listed above.
VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Jun 26, 2025 12:00 AM to Jun 26, 2025 07:00 AM
Date & time (CEST)
Jun 26, 2025 09:00 AM to Jun 26, 2025 04:00 PM
Duration
7 hours
Posted on
Jun 10, 2025 - 04:51 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Jun 9, 2025 01:00 AM to Jun 9, 2025 07:00 AM
Date & Time (CEST)
Jun 9, 2025 10:00 AM to Jun 9, 2025 4:00 PM
Duration
6 hours
Posted on
May 30, 2025 - 00:39 MST