Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Dec 1, 2025 01:00 AM to Dec 1, 2025 07:00 AM
Date & Time (CET)
Dec 1, 2025 09:00 AM to Dec 1, 2025 3:00 PM
Duration
6 hours
Posted on
Nov 24, 2025 - 05:24 MST
Our engineering team will be performing a scheduled maintenance on VPDC in Singapore and Amsterdam.
Site
SIN - VPDC
NLD - VPDC
Product
Cloud Backup Connect
Reason
Product update / upgrade to version 13.0.1.180
Impacted components
Veeam Cloud Connect, Veeam Cloud Connect Replication
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
SIN - Dec 1, 2025 01:00 AM to Dec 1, 2025 05:00 AM
NLD - Dec 2, 2025 01:00 AM to Dec 2, 2025 05:00 AM
Date & time (CEST)
SIN - Dec 1, 2025 09:00 AM to Dec 1, 2025 1:00 PM
NLD - Dec 2, 2025 09:00 AM to Dec 2, 2025 1:00 PM
Duration
4 hours
Posted on
Nov 19, 2025 - 23:59 MST
Update -
Scheduled
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn. to perform a product update / upgrade to version 13.0.1.180. During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using The ashvcc.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.
Nov 20, 2025 - 13:29 MST
Update -
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn. to perform a product update / upgrade to version 13.0.1.180. During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using The ashvcc.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.
Nov 20, 2025 - 13:28 MST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 20, 2025 - 12:59 MST
Scheduled -
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn. to perform a product update / upgrade to version 13.0.1.180. During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phxvcc.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Nov 20, 2025 - 12:57 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.
Site
NLD - VPDC
Product
Veeam Service Provider Console
Reason
Product update / upgrade to version 9.1.0.30636
Impacted components
Veeam Service Provider Console, Veeam Cloud Connect & Replication, Veeam Backup & Replication
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. Job management using the Veeam Service Provider Console (eu.vspc.phoenixnap.com) will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Dec 2, 2025 12:00 AM to Dec 2, 2025 04:00 AM
Date & time (CEST)
Dec 2, 2025 09:00 AM to Dec 2, 2025 01:00 PM
Duration
4 hours
Posted on
Nov 26, 2025 - 01:57 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.
Site
ASH - VPDC
Product
Virtual Private Data Center
Reason
Product update / upgrade to version 10.6.1.1
Impacted components
VMware Cloud Director, Veeam Backup & Replication, Zerto, VMware Cloud Director Availability
Details / Risks
During this maintenance window, access to the vCloud Director management portal and Veeam Backup jobs might be intermittently disrupted due to service restarts.
All backups will resume immediately after the service is restarted. No existing virtual machine or storage downtime is expected.
With regards to the Zerto Virtual Replication service, all replication operations will be stopped due to service restarts. The processes will resume after the service is restarted. Bitmapsync operations and SLAs may show some errors, which will be resolved shortly after the reboot. During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable.
Date & time (MST)
Dec 2, 2025 01:00 AM to Dec 2, 2025 07:00 AM
Date & time (CEST)
Dec 2, 2025 09:00 AM to Dec 2, 2025 03:00 PM
Duration
6 hours
Posted on
Nov 19, 2025 - 22:56 MST
Hello,
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - BaaS
Product
Veeam Service Provider Console
Reason
Product update / upgrade to version 9.1.0.30636
Impacted components
Veeam Service Provider Console
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the us.vspc.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Dec 2, 2025 9:00 AM to Dec 2, 2025 01:00 PM
Date & time (CET)
Dec 2, 2025 05:00 PM to Dec 2, 2025 09:00 PM
Duration
4 hours
Posted on
Nov 26, 2025 - 12:47 MST
Our engineering team will be performing a scheduled maintenance on Backup as a
Service in Phoenix.
Site
Site - PHX - BaaS - VCC (phxcloudconnect.phoenixnap.com)
Product
Cloud Backup for Veeam
Reason
Product update / upgrade to version 13.0.1.180
Impacted components
Veeam Cloud Connect & Replication
Details / Risks
"During this maintenance window, Veeam services will be stopped and backup
jobs & replications might be interrupted.
Job management using the Self-Service portal (phxcloudconnect.phoenixnap.com)
will be unavailable.
All services will resume as soon as the maintenance is concluded."
Date & time (MST)
Dec 2, 2025 9:00 AM to Dec 2, 2025 01:00 PM
Date & time (CET)
Dec 2, 2025 05:00 PM to Dec 2, 2025 09:00 PM
Duration
4 hours
Posted on
Nov 21, 2025 - 09:58 MST
Update -
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Phoenix for a product update / upgrade to version 13.0.1.180. During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the phxvcc.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.
Nov 20, 2025 - 13:18 MST
Scheduled -
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Phoenis for a product update / upgrade to version 13.0.1.180. During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the ashvcc.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Nov 20, 2025 - 13:07 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.
Site
SIN - VPDC
Product
Veeam Service Provider Console
Reason
Product update / upgrade to version 9.1.0.30636
Impacted components
Veeam Service Provider Console, Veeam Cloud Connect & Replication, Veeam Backup & Replication
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. Job management using the Veeam Service Provider Console (apac.vspc.phoenixnap.com) will be unavailable. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Dec 3, 2025 12:00 AM to Dec 3, 2025 04:00 AM
Date & time (CEST)
Dec 3, 2025 09:00 AM to Dec 3, 2025 01:00 PM
Duration
4 hours
Posted on
Nov 26, 2025 - 01:58 MST
Our engineering team will be performing a scheduled maintenance on Backup as a
Service in Phoenix.
Site
Site - PHX - BaaS - VCC (phxcloudconnect2.phoenixnap.com)
Product
Cloud Backup for Veeam
Reason
Product update / upgrade to version 13.0.1.180
Impacted components
Veeam Cloud Connect & Replication
Details / Risks
"During this maintenance window, Veeam services will be stopped and backup
jobs & replications might be interrupted.
Job management using the Self-Service portal (phxcloudconnect2.phoenixnap.com)
will be unavailable.
All services will resume as soon as the maintenance is concluded."
Date & time (MST)
Dec 3, 2025 9:00 AM to Dec 3, 2025 01:00 PM
Date & time (CET)
Dec 3, 2025 05:00 PM to Dec 3, 2025 09:00 PM
Duration
4 hours
Posted on
Nov 21, 2025 - 10:00 MST
Valued Client,
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.
Site
ASH - VPDC
Product
Virtual Private Data Center
Reason
Product update / upgrade to version 8.0.3UG
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services
Date & time (MST)
Dec 4, 2025 01:00 AM to Dec 4, 2025 07:00 AM
Date & time (CEST)
Dec 4, 2025 09:00 AM to Dec 4, 2025 03:00 PM
Duration
6 hours
Kind regards,
PhoenixNAP
Posted on
Nov 12, 2025 - 06:57 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Dec 8, 2025 01:00 AM to Dec 8, 2025 07:00 AM
Date & Time (CET)
Dec 8, 2025 09:00 AM to Dec 8, 2025 3:00 PM
Duration
6 hours
Posted on
Nov 24, 2025 - 05:27 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Dec 15, 2025 01:00 AM to Dec 15, 2025 07:00 AM
Date & Time (CET)
Dec 15, 202509:00 AM to Dec 15, 2025 3:00 PM
Duration
6 hours
Posted on
Nov 24, 2025 - 05:35 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Dec 15, 2025 01:00 AM to Dec 15, 2025 07:00 AM
Date & Time (CET)
Dec 15, 2025 09:00 AM to Dec 15, 2025 3:00 PM
Duration
6 hours
Posted on
Nov 24, 2025 - 05:29 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Dec 22, 2025 01:00 AM to Dec 22, 2025 07:00 AM
Date & time (CET)
Dec 22, 2025 09:00 AM to Dec 22, 2025 3:00 PM
Duration
6 hours
Posted on
Nov 24, 2025 - 05:33 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Dec 22, 2025 01:00 AM to Dec 22, 2025 07:00 AM
Date & Time (CET)
Dec 22, 2025 09:00 AM to Dec 22, 2025 3:00 PM
Duration
6 hours
Posted on
Nov 24, 2025 - 05:39 MST