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Phoenix Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Data Security Cloud (DSC) Operational
Virtual Private Data Center (VPDC) Operational
Managed Private Cloud (MPC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Managed Backup for Office 365 Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability Operational
Object Storage Service (OSS) Operational
IP Services Operational
Ashburn Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Data Security Cloud (DSC) Operational
Managed Private Cloud (MPC) Operational
Virtual Private Data Center (VPDC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Managed Backup for Office 365 Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
Object Storage Operational
IP Services Operational
Atlanta Operational
Colocation Operational
Dedicated Servers Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication Operational
IP Services Operational
Austin Operational
Bare Metal Cloud Operational
IP Services Operational
Amsterdam Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Virtual Private Data Center (VPDC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
Object Storage Operational
IP Services Operational
Belgrade Operational
Colocation Operational
Dedicated Servers Operational
IP Services Operational
Chicago Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
IP Services Operational
Seattle Operational
Bare Metal Cloud Operational
IP Services Operational
Singapore Operational
Colocation Operational
Dedicated Servers Operational
Bare Metal Cloud Operational
Virtual Private Data Center (VPDC) Operational
Backup as a Service (BaaS) - Veeam Managed Backups Operational
Backup as a Service (BaaS) - Veeam Cloud Connect Operational
Disaster Recovery as a Service (DRaaS) - Zerto Operational
IP Services Operational
phoenixNAP Client Portal (PNCP) Operational
PNCP API Operational
PNCP Login Operational
Fortanix Operational
Encryption Management Platform (Fortanix) Operational
Domain Name Services Operational
DNS Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 15, 2026 06:00-07:00 MST

Our engineering team will be performing scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - VPDC - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Cloud Connect & Replication

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phxcloudconnect.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 15, 2026 6:00 AM to Oct 15, 2026 07:00 AM

Date & time (CEST)
Oct 15, 2026 03:00 PM to Oct 15, 2026 04:00 PM

Duration
1 hours

Posted on Sep 21, 2026 - 05:35 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Oct 19, 2026 01:00-07:00 MST

Hello,

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM

Date & Time (CEST)
Oct 19, 202610:00 AM to Oct 19, 2026 4:00 PM

Duration
6 hours

Posted on Sep 28, 2026 - 08:49 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Oct 19, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM

Date & Time (CEST)
Oct 19, 2026 10:00 AM to Oct 19, 2026 4:00 PM

Duration
6 hours

Posted on Sep 28, 2026 - 08:37 MST

Maintenance - Ashburn - Disaster Recovery as a Service (DRaaS) VMware Cloud Director Availability Oct 19, 2026 07:00-09:00 MST

Valued Client,

Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn.

Site
ASH - DRaaS

Product
VMware Cloud Director Availability

Reason
Certificate renewal

Impacted components
VMware Cloud Director Availability

Details / Risks
During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable. ashvpdcvcav.phoenixnap.com
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 19, 2026 7:00 AM to Oct 19, 2026 09:00 AM

Date & time (CEST)
Oct 19, 2026 04:00 PM to Oct 19, 2026 06:00 PM

Duration
2 hours

Posted on Sep 22, 2026 - 11:55 MST

Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 20, 2026 00:00-02:00 MST

Valued Client,

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. Job management using the ASH VPDC - ashveeambackups.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 20, 2026 12:00 AM to Oct 20, 2026 02:00 AM

Date & time (CEST)
Oct 20, 2026 09:00 AM to Oct 20, 2026 11:00 AM

Duration
2 hours

Posted on Oct 07, 2026 - 05:31 MST

Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 20, 2026 02:00-04:00 MST

Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Cloud Backup for Veeam

Reason
Certificate renewal

Impacted components
Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted. Job management using the PHX VPDC - phxveeambackups.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 20, 2026 2:00 AM to Oct 20, 2026 04:00 AM

Date & time (CEST)
Oct 20, 2026 11:00 AM to Oct 20, 2026 01:00 PM

Duration
2 hours

Posted on Oct 07, 2026 - 06:17 MST

phoenixNAP Maintenance on Bare Metal Cloud in All Locations -- October 21st Oct 21, 2026 01:00-03:00 MST

Dear Valued Client,

The phoenixNAP Bare Metal Cloud (BMC) team will be conducting maintenance on our
infrastructure. This may disrupt the ability to perform operations through the
BMC Portal and BMC API in All Locations. The maintenance will take place
on Wednesday, October 21st, between 08:00am and 10:00am UTC (01:00am and 03:00am
MST).

This maintenance is not expected to impact your servers.

Our teams will take all necessary precautions to mitigate any prolonged
disturbances outside of this service window. If you have any questions about
this maintenance, please contact our NOC team at (877) 749-2656 or
noc@phoenixnap.com.

Thank you for your patience and understanding as we continue to work toward
providing you with the best possible service.

phoenixNAP NOC

Posted on Oct 14, 2026 - 00:39 MST

Maintenance - Ashburn, Phoenix - Data Security Cloud Oct 26, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.

Site
ASH, PHX - DSC

Product
Data Security Cloud

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM

Date & Time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM

Duration
6 hours

Posted on Sep 28, 2026 - 08:27 MST

Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Oct 26, 2026 01:00-07:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.

Site
NLD, PHX - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM

Date & time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM

Duration
6 hours

Posted on Sep 28, 2026 - 08:29 MST

Maintenance - Phoenix - Data Security Cloud Nov 3, 2026 00:00-02:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud in Phoenix.

Site
PHX - DSC

Product
Data Security Cloud

Reason
Cloud Director Certificate Renewal

Impacted components
Veeam Backup & Replication, Veeam Cloud Connect & Replication, VMware Cloud Director, VMware Cloud Director Availability, Zerto

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above. VMware Cloud Director (dsc-phx.phoenixnap.com) will be temporarily unavailable. VMs will not be affected. All services will resume as soon as the maintenance is concluded

Date & time (MST)
Nov 3, 2026 12:00 AM to Nov 3, 2026 02:00 AM

Date & time (CEST)
Nov 3, 2026 09:00 AM to Nov 3, 2026 11:00 AM

Duration
2 hours

Posted on Oct 14, 2026 - 05:15 MST

Maintenance - Ashburn - Virtual Private Data Center Nov 3, 2026 00:00-02:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.

Site
ASH - VPDC

Product
Virtual Private Data Center

Reason
Cloud Director Certificate Renewal

Impacted components
Veeam Backup & Replication, Veeam Cloud Connect & Replication, VMware Cloud Director, VMware Cloud Director Availability, Zerto

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above. VMware Cloud Director (ashvpdc.phoenixnap.com) will be temporarily unavailable. VMs will not be affected. All services will resume as soon as the maintenance is concluded

Date & time (MST)
Nov 3, 2026 12:00 AM to Nov 3, 2026 02:00 AM

Date & time (CEST)
Nov 3, 2026 09:00 AM to Nov 3, 2026 11:00 AM

Duration
2 hours

Posted on Oct 14, 2026 - 05:18 MST

Maintenance - Phoenix - Virtual Private Data Center Nov 4, 2026 00:00-02:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.

Site
PHX - VPDC

Product
Virtual Private Data Center

Reason
Cloud Director Certificate Renewal

Impacted components
Veeam Backup & Replication, Veeam Cloud Connect & Replication, VMware Cloud Director, VMware Cloud Director Availability, Zerto

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above. VMware Cloud Director (vpdc.phoenixnap.com) will be temporarily unavailable. VMs will not be affected. All services will resume as soon as the maintenance is concluded

Date & time (MST)
Nov 4, 2026 12:00 AM to Nov 4, 2026 02:00 AM

Date & time (CEST)
Nov 4, 2026 09:00 AM to Nov 4, 2026 11:00 AM

Duration
2 hours

Posted on Oct 14, 2026 - 05:20 MST

Maintenance - Ashburn - Data Security Cloud Nov 4, 2026 00:00-02:00 MST

Our engineering team will be performing a scheduled maintenance on Data Security Cloud in Ashburn.

Site
ASH - DSC

Product
Data Security Cloud

Reason
Cloud Director Certificate Renewal

Impacted components
Veeam Cloud Connect & Replication, Veeam Backup & Replication, VMware Cloud Director, VMware Cloud Director Availability, Zerto

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above. VMware Cloud Director (dsc-ash.phoenixnap.com) will be temporarily unavailable. VMs will not be affected. All services will resume as soon as the maintenance is concluded

Date & time (MST)
Nov 4, 2026 12:00 AM to Nov 4, 2026 02:00 AM

Date & time (CEST)
Nov 4, 2026 09:00 AM to Nov 4, 2026 11:00 AM

Duration
2 hours

Posted on Oct 14, 2026 - 05:17 MST

Maintenance - Singapore - Virtual Private Data Center Nov 5, 2026 00:00-02:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.

Site
SIN - VPDC

Product
Virtual Private Data Center

Reason
Cloud Director Certificate Renewal

Impacted components
Veeam Backup & Replication, Veeam Cloud Connect & Replication, VMware Cloud Director, VMware Cloud Director Availability, Zerto

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above. VMware Cloud Director (sinvpdc.phoenixnap.com) will be temporarily unavailable. VMs will not be affected. All services will resume as soon as the maintenance is concluded

Date & time (MST)
Nov 5, 2026 12:00 AM to Nov 5, 2026 02:00 AM

Date & time (CEST)
Nov 5, 2026 09:00 AM to Nov 5, 2026 11:00 AM

Duration
2 hours

Posted on Oct 14, 2026 - 05:21 MST

Maintenance - Amsterdam - Virtual Private Data Center Nov 5, 2026 00:00-02:00 MST

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.

Site
NLD - VPDC

Product
Virtual Private Data Center

Reason
Cloud Director Certificate Renewal

Impacted components
Veeam Backup & Replication, Veeam Cloud Connect & Replication, VMware Cloud Director, VMware Cloud Director Availability, Zerto

Details / Risks
During the maintenance, there will be a brief disruption to the services listed above. VMware Cloud Director (nldvpdc.phoenixnap.com) will be temporarily unavailable. VMs will not be affected. All services will resume as soon as the maintenance is concluded

Date & time (MST)
Nov 5, 2026 12:00 AM to Nov 5, 2026 02:00 AM

Date & time (CEST)
Nov 5, 2026 09:00 AM to Nov 5, 2026 11:00 AM

Duration
2 hours

Posted on Oct 14, 2026 - 05:22 MST

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 01:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 12, 2026 01:00 AM to Oct 12, 2026 07:00 AM

Date & Time (CEST)
Oct 12, 2026 10:00 AM to Oct 12, 2026 4:00 PM

Duration
6 hours

Sep 28, 08:31 MST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Completed - The scheduled maintenance has been completed.
Oct 8, 17:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 15:00 MST
Scheduled - Dear Valued Client,

phoenixNAP will be conducting a maintenance on our Distribution routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.

During this two-hour window, we do not anticipate disruptions of service.

However, we advise you to please monitor your environment in case we experience unexpected issues.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.

If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.

Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.

Date & time (MST)
Oct 8, 2026, 03:00 PM to Oct 8, 2026, 05:00 PM

Date & time (CEST)
Oct 9, 2026, 12:00 AM to Oct 9, 2026, 2:00 AM

Duration
2 hours

Oct 1, 21:31 MST
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.

Site
ASH - DSC - BaaS

Product
Cloud Backup Standard / Advanced

Reason
Certificate renewal

Impacted components
Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the dsc-ash-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 8, 2026 7:00 AM to Oct 8, 2026 08:00 AM

Date & time (CEST)
Oct 8, 2026 04:00 PM to Oct 8, 2026 05:00 PM

Duration
1 hours

Sep 21, 05:33 MST

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 17:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 15:00 MST
Scheduled - Dear Valued Client,

phoenixNAP will be conducting a maintenance on our Edge routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.

During this two-hour window, we do not anticipate disruptions of service.

However, we advise you to please monitor your environment in case we experience unexpected issues.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.

If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.

Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.

Date & time (MST)
Oct 7, 2026, 03:00 PM to Oct 7, 2026, 05:00 PM

Date & time (CEST)
Oct 8, 2026, 12:00 AM to Oct 8, 2026, 2:00 AM

Duration
2 hours

Oct 1, 21:30 MST
Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Backup as a Service in Singapore.

Site
SIN - BaaS

Product
Veeam Service Provider Console

Reason
Certificate renewal

Impacted components
Veeam Service Provider Console, Veeam Backup Enterprise Manager

Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted.

Date & time (MST)
Oct 7, 2026 12:00 AM to Oct 7, 2026 04:00 AM

Date & time (CEST)
Oct 7, 2026 09:00 AM to Oct 7, 2026 01:00 PM

Duration
4 hours

Sep 29, 04:09 MST
Completed - The scheduled maintenance has been completed.
Oct 7, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 23:00 MST
Scheduled - Dear Valued Client,

PhoenixNAP will be performing scheduled maintenance on edge equipment at our Amsterdam location on Tue, October 6th, 2026, from 23:00 MST to 03:00 MST Wed, October 7th, 2026, 4 hours total.

As part of this maintenance, we will be upgrading the software on our edge equipment to improve overall performance and stability. During this window, you may notice a brief, minor increase in latency as traffic is temporarily redistributed across backup links while routing adjustments are made. We do not anticipate any service interruptions, but we recommend monitoring your systems for any unexpected issues during this time.

Our team will take every precaution to keep any impact within the scheduled window. If you have questions or concerns about this maintenance, please reach out to our NOC team:

Phone: (877) 749-2656
Email: noc@phoenixnap.com

Thank you for your patience and continued trust as we work to deliver the best possible service.

Sincerely,
phoenixNAP NOC

Sep 30, 02:37 MST

Oct 6, 2026

Oct 5, 2026

Completed - The scheduled maintenance has been completed.
Oct 5, 07:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:00 MST
Scheduled - Hello,

Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.

Site
ASH, SIN - VPDC

Product
Virtual Private Data Center

Reason
Patching to infrastructure components

Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto

Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.

Date & Time (MST)
Oct 5, 2026 01:00 AM to Oct 5, 2026 07:00 AM

Date & Time (CEST)
Oct 5, 2026 10:00 AM to Oct 5, 2026 4:00 PM

Duration
6 hours


Thank you,

Sep 28, 08:38 MST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:00 MST
Scheduled - Company: phoenixNAP
Site: ASH - BaaS
Product: Managed Backup for Microsoft 365

Reason: Certificate renewal
Impacted components: Veeam Backup for Microsoft 365
Details / Risks: During this maintenance window, access to some Veeam services will be periodically unavailable.

Date & Time (MST): Oct 1, 2026, 1:00 AM to Oct 1, 2026, 05:00 AM
Date & Time (CEST): Oct 1, 2026, 10:00 AM to Oct 1, 2026, 02:00 PM
Duration: 4 hours

Sep 18, 05:06 MST
Completed - The scheduled maintenance has been completed.
Oct 1, 04:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 MST
Scheduled - Company: phoenixNAP
Site: PHX - DRaaS
Product: Cloud Backup for Veeam

Reason: Certificate renewal
Impacted components: Veeam Cloud Connect & Replication Details / Risks:
During this maintenance window, Veeam services will be stopped and backup jobs
& replications might be interrupted. Job management using
phxvcc.phoenixnap.com will be unavailable. All services will resume as soon as
the maintenance is concluded.

Date & Time (MST): Oct 1, 2026, 12:00 AM to Oct 1, 2026, 04:00 AM Date &
Time (CEST): Oct 1, 2026, 09:00 AM to Oct 1, 2026, 01:00 PM
Duration: 4 hours

Sep 18, 05:11 MST
Completed - The scheduled maintenance has been completed.
Oct 1, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 MST
Scheduled - Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.

Site
PHX - BaaS

Product
Managed Backup for Microsoft 365

Reason
Certificate renewal

Impacted components
Veeam Backup for Microsoft 365

Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted. Job management using the phxvbo.phoenixnap.com will be unavailable. All services will resume as soon as the maintenance is concluded.

Date & time (MST)
Oct 1, 2026 12:00 AM to Oct 1, 2026 04:00 AM

Date & time (CEST)
Oct 1, 2026 09:00 AM to Oct 1, 2026 01:00 PM

Duration
4 hours

Sep 17, 03:41 MST

Sep 30, 2026

No incidents reported.