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Phoenix
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Virtual Private Data Center (VPDC)
Operational
Managed Private Cloud (MPC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Disaster Recovery as a Service (DRaaS) – VMware Cloud Availability
Operational
Object Storage Service (OSS)
Operational
IP Services
Operational
Ashburn
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Data Security Cloud (DSC)
Operational
Managed Private Cloud (MPC)
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Managed Backup for Office 365
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - VMware vCloud Availability
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
Object Storage
Operational
IP Services
Operational
Atlanta
Operational
Colocation
Operational
Dedicated Servers
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Disaster Recovery as a Service (DRaaS) - Veeam Cloud Connect Replication
Operational
IP Services
Operational
Austin
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Amsterdam
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
Object Storage
Operational
IP Services
Operational
Belgrade
Operational
Colocation
Operational
Dedicated Servers
Operational
IP Services
Operational
Chicago
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Seattle
Operational
Bare Metal Cloud
Operational
IP Services
Operational
Singapore
Operational
Colocation
Operational
Dedicated Servers
Operational
Bare Metal Cloud
Operational
Virtual Private Data Center (VPDC)
Operational
Backup as a Service (BaaS) - Veeam Managed Backups
Operational
Backup as a Service (BaaS) - Veeam Cloud Connect
Operational
Disaster Recovery as a Service (DRaaS) - Zerto
Operational
IP Services
Operational
phoenixNAP Client Portal (PNCP)
Operational
PNCP API
Operational
PNCP Login
Operational
Fortanix
Operational
Encryption Management Platform (Fortanix)
Operational
Domain Name Services
Operational
DNS Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance - Phoenix - Cloud Object Storage (S3) Aug 5, 2026 01:00-05:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.
Site
PHX
ASH
Product
Cloud Object Storage (S3)
Reason
Certificate renewal
Impacted components
Object Storage
Details / Risks
Minor disruption to the S3 service during service restart
Date & time (MST)
Aug 5, 2026 1:00 AM to Aug 5, 2026 05:00 AM
Date & time (CEST)
Aug 5, 2026 10:00 AM to Aug 5, 2026 02:00 PM
Duration
4 hours
Posted on Jul 27, 2026 - 07:05 MST
Site
PHX
ASH
Product
Cloud Object Storage (S3)
Reason
Certificate renewal
Impacted components
Object Storage
Details / Risks
Minor disruption to the S3 service during service restart
Date & time (MST)
Aug 5, 2026 1:00 AM to Aug 5, 2026 05:00 AM
Date & time (CEST)
Aug 5, 2026 10:00 AM to Aug 5, 2026 02:00 PM
Duration
4 hours
Posted on Jul 27, 2026 - 07:05 MST
Maintenance - Ashburn Aug 5, 2026 02:00-06:00 MST
Dear Valued Client,
PhoenixNAP will be performing scheduled maintenance on core equipment at our
Ashburn location on Wednesday, August 5, 2026, from 2:00 AM to 6:00 AM MST.
As part of this maintenance, we will be upgrading the software on our core
equipment to improve overall performance and stability. During this window, you
may notice a brief, minor increase in latency as traffic is temporarily
redistributed across backup links while routing adjustments are made. We do not
anticipate any service interruptions, but we recommend monitoring your systems
for any unexpected issues during this time.
Our team will take every precaution to keep any impact within the scheduled
window. If you have questions or concerns about this maintenance, please reach
out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best
possible service.
Sincerely,
phoenixNAP NOC
Posted on Jul 24, 2026 - 05:16 MST
PhoenixNAP will be performing scheduled maintenance on core equipment at our
Ashburn location on Wednesday, August 5, 2026, from 2:00 AM to 6:00 AM MST.
As part of this maintenance, we will be upgrading the software on our core
equipment to improve overall performance and stability. During this window, you
may notice a brief, minor increase in latency as traffic is temporarily
redistributed across backup links while routing adjustments are made. We do not
anticipate any service interruptions, but we recommend monitoring your systems
for any unexpected issues during this time.
Our team will take every precaution to keep any impact within the scheduled
window. If you have questions or concerns about this maintenance, please reach
out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best
possible service.
Sincerely,
phoenixNAP NOC
Posted on Jul 24, 2026 - 05:16 MST
Maintenance - Ashburn - Data Security Cloud Aug 13, 2026 00:00-05:00 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud in Ashburn.
Site
ASH - DSC
Product
Data Security Cloud
Reason
Internal security fixes
Impacted components
VMware Avi Load Balancer
Details / Risks
During the maintenance, there will be a brief period where changes to the virtual services will not be allowed.
VMs and network traffic will not be affected.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 13, 2026 12:00 AM to Aug 13, 2026 05:00 AM
Date & time (CEST)
Aug 13, 2026 09:00 AM to Aug 13, 2026 02:00 PM
Duration
5 hours
Posted on Jul 30, 2026 - 06:09 MST
Site
ASH - DSC
Product
Data Security Cloud
Reason
Internal security fixes
Impacted components
VMware Avi Load Balancer
Details / Risks
During the maintenance, there will be a brief period where changes to the virtual services will not be allowed.
VMs and network traffic will not be affected.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 13, 2026 12:00 AM to Aug 13, 2026 05:00 AM
Date & time (CEST)
Aug 13, 2026 09:00 AM to Aug 13, 2026 02:00 PM
Duration
5 hours
Posted on Jul 30, 2026 - 06:09 MST
Maintenance - Ashburn - Data Secure Cloud Aug 18, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Ashburn.
Site
ASH - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 18, 2026 00:00 AM to Aug 18, 2026 07:00 AM
Date & time (CEST)
Aug 18, 2026 09:00 AM to Aug 18, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:35 MST
Site
ASH - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 18, 2026 00:00 AM to Aug 18, 2026 07:00 AM
Date & time (CEST)
Aug 18, 2026 09:00 AM to Aug 18, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:35 MST
Maintenance - Phoenix - Data Secure Cloud Aug 19, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Secure Cloud in Phoenix.
Site
PHX - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 19, 2026 00:00 AM to Aug 19, 2026 07:00 AM
Date & time (CEST)
Aug 19, 2026 09:00 AM to Aug 19, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:33 MST
Site
PHX - DSC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 19, 2026 00:00 AM to Aug 19, 2026 07:00 AM
Date & time (CEST)
Aug 19, 2026 09:00 AM to Aug 19, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:33 MST
Maintenance - Amsterdam - Virtual Private Data Center Aug 21, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.
Site
NLD - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 21, 2026 00:00 AM to Aug 21, 2026 07:00 AM
Date & time (CET)
Aug 21, 2026 09:00 AM to Aug 21, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:30 MST
Site
NLD - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 21, 2026 00:00 AM to Aug 21, 2026 07:00 AM
Date & time (CET)
Aug 21, 2026 09:00 AM to Aug 21, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:30 MST
Maintenance - Singapore - Virtual Private Data Center Aug 24, 2026 00:00-07:00 MST
Body
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.
Site
SIN - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 24, 2026 00:00 AM to Aug 24, 2026 07:00 AM
Date & time (CEST)
Aug 24, 2026 09:00 AM to Aug 24, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:29 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.
Site
SIN - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0u3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 24, 2026 00:00 AM to Aug 24, 2026 07:00 AM
Date & time (CEST)
Aug 24, 2026 09:00 AM to Aug 24, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:29 MST
Maintenance - Ashburn - Virtual Private Data Center Aug 25, 2026 00:00-05:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Ashburn.
Site
ASH - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 25, 2026 00:00 AM to Aug 25, 2026 07:00 AM
Date & time (CEST)
Aug 25, 2026 09:00 AM to Aug 25, 2026 04:00 PM
Duration
5 hours
Posted on Jul 29, 2026 - 07:35 MST
Site
ASH - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 25, 2026 00:00 AM to Aug 25, 2026 07:00 AM
Date & time (CEST)
Aug 25, 2026 09:00 AM to Aug 25, 2026 04:00 PM
Duration
5 hours
Posted on Jul 29, 2026 - 07:35 MST
Maintenance - Phoenix - Virtual Private Data Center Aug 26, 2026 00:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Phoenix.
Site
PHX - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 26, 2026 00:00 AM to Aug 26, 2026 07:00 AM
Date & time (CEST)
Aug 26, 2026 09:00 AM to Aug 26, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:34 MST
Site
PHX - VPDC
Product
vCenter Server Appliance
Reason
Patching of vCSA to v8.0U3k
Impacted components
VMware Cloud Director, VMware vCenter Server, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Zerto
Details / Risks
During the vCenter Server Appliances patching, there will be a brief disruption affecting the above services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Aug 26, 2026 00:00 AM to Aug 26, 2026 07:00 AM
Date & time (CEST)
Aug 26, 2026 09:00 AM to Aug 26, 2026 04:00 PM
Duration
7 hours
Posted on Jul 29, 2026 - 07:34 MST