Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Apr 28, 2025 01:00 AM to Apr 28, 2025 07:00 AM
Date & Time (CEST)
Apr 28, 2025 10:00 AM to Apr 28, 2025 4:00 PM
Duration
6 hours
Posted on
Mar 24, 2025 - 03:45 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Apr 28, 2025 01:00 AM to Apr 28, 2025 07:00 AM
Date & time (CEST)
Apr 28, 2025 10:00 AM to Apr 28, 2025 4:00 PM
Duration
6 hours
Posted on
Mar 24, 2025 - 03:54 MST
Our engineering team will be performing scheduled maintenance on Disaster Recovery as a Service in Ashburn.
Site
ASH - DRaaS
Product
VMware Cloud Director Availability
Reason
Certificate renewal
Impacted components
VMware Cloud Director Availability
Details / Risks
During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal (ashvpdcvcav.phoenixnap.com) will be unavailable.
All services will resume as soon as the maintenance is concluded.
Posted on
Apr 24, 2025 - 06:36 MST
Our engineering team will be performing scheduled maintenance on Backup as a Service in Singapore.
Site
SGP - BaaS
Product
Veeam Service Provider Console
Reason
Certificate renewal
Impacted components
Veeam Service Provider Console
Details / Risks
During this maintenance window, job management using the Veeam Service Provider Console (apac.vspc.phoenixnap.com) will be unavailable.
All services will resume as soon as the maintenance is concluded.
Posted on
Apr 24, 2025 - 06:34 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.
Site
ASH - BaaS
Product
Cloud Backup Standard / Advanced, Managed Backup for Microsoft 365
Reason
Certificate renewal
Impacted components
Veeam Backup for Microsoft 365, Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the URLs: dsc-ash-vem.phoenixnap.com and ashvbo.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
May 5, 2025 12:00 AM to May 5, 2025 04:00 AM
Date & time (CEST)
May 5, 2025 09:00 AM to May 5, 2025 01:00 PM
Duration
4 hours
Posted on
Apr 15, 2025 - 05:50 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
May 5, 2025 01:00 AM to May 5, 2025 07:00 AM
Date & Time (CEST)
May 5, 2025 10:00 AM to May 5, 2025 4:00 PM
Duration
6 hours
Posted on
Apr 24, 2025 - 23:42 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - BaaS
Product
Cloud Backup Standard / Advanced, Managed Backup for Microsoft 365, Cloud Backup for Veeam
Reason
Certificate renewal
Impacted components
Veeam Backup for Microsoft 365, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the URLs: dsc-vem.phoenixnap.com, phxvcc.phoenixnap.com and phxvbo.phoenixnap.com, will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
May 6, 2025 12:00 AM to May 6, 2025 04:00 AM
Date & time (CEST)
May 6, 2025 09:00 AM to May 6, 2025 01:00 PM
Duration
4 hours
Posted on
Apr 15, 2025 - 05:48 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Amsterdam.
Site
NLD - VPDC
Product
Virtual Private Data Center
Reason
Product update / upgrade to version 8.0U3E
Impacted components
VMware vCenter Server, VMware Cloud Director Availability, VMware Cloud Director, Veeam Backup & Replication, Zerto, Veeam Cloud Connect & Replication
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery, Veeam Cloud Connect & Replication and Zerto services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded
Date & time (MST)
May 6, 2025 1:00 AM to May 6, 2025 08:00 AM
Date & time (CEST)
May 6, 2025 10:00 AM to May 6, 2025 05:00 PM
Duration
7 hours
Posted on
Apr 17, 2025 - 04:36 MST
Our engineering team will be performing scheduled maintenance on Data Security Cloud (DSC) in Ashburn.
Site
ASH - DSC
Product
Data Security Cloud
Reason
Product update/upgrade to version 10.6.0.1
Impacted components
VMware Cloud Director, Veeam Backup & Replication, Zerto, VMware Cloud Director Availability
Details / Risks
During this maintenance window, access to the vCloud Director management portal and Veeam Backup jobs might be intermittently disrupted due to service restarts.
All backups will resume immediately after the service is restarted. No existing virtual machine or storage downtime is expected.
Regarding the Zerto Virtual Replication service, all replication operations will be stopped due to service restarts. The processes will resume after the service is restarted. Bitmapsync operations and SLAs may show some errors, which will be resolved shortly after the reboot. During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable.
Date & time (MST)
May 6, 2025 1:00 AM to May 6, 2025 07:00 AM
Date & time (CEST)
May 6, 2025 10:00 AM to May 6, 2025 04:00 PM
Duration
6 hours
Posted on
Apr 17, 2025 - 03:50 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud in Ashburn.
Site
ASH - DSC
Product
Data Security Cloud
Reason
Upgrade to version 8
Impacted components
VMware vCenter Server, VMware Cloud Director Availability, VMware Cloud Director, Veeam Backup & Replication, Zerto, Veeam Cloud Connect & Replication
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery, Veeam Cloud Connect & Replication and Zerto services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded
Date & time (MST)
May 7, 2025 1:00 AM to May 7, 2025 08:00 AM
Date & time (CEST)
May 7, 2025 10:00 AM to May 7, 2025 05:00 PM
Duration
7 hours
Posted on
Apr 17, 2025 - 04:33 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center in Singapore.
Site
SIN - VPDC
Product
Virtual Private Data Center
Reason
Product update / upgrade to version 8.0U3E
Impacted components
VMware vCenter Server, VMware Cloud Director Availability, VMware Cloud Director, Veeam Backup & Replication, Zerto, Veeam Cloud Connect & Replication
Details / Risks
During the vCenter Server appliance patching maintenance, there will be a brief disruption affecting VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Recovery, Veeam Cloud Connect & Replication and Zerto services. Services running on VMs will not be affected. All services will resume as soon as the maintenance is concluded
Date & time (MST)
May 8, 2025 1:00 AM to May 8, 2025 08:00 AM
Date & time (CEST)
May 8, 2025 10:00 AM to May 8, 2025 05:00 PM
Duration
7 hours
Posted on
Apr 17, 2025 - 04:37 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
May 12, 2025 01:00 AM to May 12, 2025 07:00 AM
Date & Time (CEST)
May 12, 2025 10:00 AM to May 12, 2025 4:00 PM
Duration
6 hours
Posted on
Apr 24, 2025 - 23:44 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
May 19, 2025 01:00 AM to May 19, 2025 07:00 AM
Date & Time (CEST)
May 19, 202510:00 AM to May 19, 2025 4:00 PM
Duration
6 hours
Posted on
Apr 24, 2025 - 23:48 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
May 19, 2025 01:00 AM to May 19, 2025 07:00 AM
Date & Time (CEST)
May 19, 2025 10:00 AM to May 19, 2025 4:00 PM
Duration
6 hours
Posted on
Apr 24, 2025 - 23:45 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
May 26, 2025 01:00 AM to May 26, 2025 07:00 AM
Date & time (CEST)
May 26, 2025 10:00 AM to May 26, 2025 4:00 PM
Duration
6 hours
Posted on
Apr 24, 2025 - 23:46 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
May 26, 2025 01:00 AM to May 26, 2025 07:00 AM
Date & Time (CEST)
May 26, 2025 10:00 AM to May 26, 2025 4:00 PM
Duration
6 hours
Posted on
Apr 24, 2025 - 23:50 MST