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Scheduled Maintenance
Maintenance - Ashburn, Singapore - Virtual Private Data Center Oct 5, 2026 01:00-07:00 MST
Hello,
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 5, 2026 01:00 AM to Oct 5, 2026 07:00 AM
Date & Time (CEST)
Oct 5, 2026 10:00 AM to Oct 5, 2026 4:00 PM
Duration
6 hours
Thank you,
Posted on Sep 28, 2026 - 08:38 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 5, 2026 01:00 AM to Oct 5, 2026 07:00 AM
Date & Time (CEST)
Oct 5, 2026 10:00 AM to Oct 5, 2026 4:00 PM
Duration
6 hours
Thank you,
Posted on Sep 28, 2026 - 08:38 MST
Network Maintenance in Amsterdam Oct 6, 2026 23:00 - Oct 7, 2026 03:00 MST
Dear Valued Client,
PhoenixNAP will be performing scheduled maintenance on edge equipment at our Amsterdam location on Tue, October 6th, 2026, from 23:00 MST to 03:00 MST Wed, October 7th, 2026, 4 hours total.
As part of this maintenance, we will be upgrading the software on our edge equipment to improve overall performance and stability. During this window, you may notice a brief, minor increase in latency as traffic is temporarily redistributed across backup links while routing adjustments are made. We do not anticipate any service interruptions, but we recommend monitoring your systems for any unexpected issues during this time.
Our team will take every precaution to keep any impact within the scheduled window. If you have questions or concerns about this maintenance, please reach out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best possible service.
Sincerely,
phoenixNAP NOC
Posted on Sep 30, 2026 - 02:37 MST
PhoenixNAP will be performing scheduled maintenance on edge equipment at our Amsterdam location on Tue, October 6th, 2026, from 23:00 MST to 03:00 MST Wed, October 7th, 2026, 4 hours total.
As part of this maintenance, we will be upgrading the software on our edge equipment to improve overall performance and stability. During this window, you may notice a brief, minor increase in latency as traffic is temporarily redistributed across backup links while routing adjustments are made. We do not anticipate any service interruptions, but we recommend monitoring your systems for any unexpected issues during this time.
Our team will take every precaution to keep any impact within the scheduled window. If you have questions or concerns about this maintenance, please reach out to our NOC team:
Phone: (877) 749-2656
Email: noc@phoenixnap.com
Thank you for your patience and continued trust as we work to deliver the best possible service.
Sincerely,
phoenixNAP NOC
Posted on Sep 30, 2026 - 02:37 MST
Maintenance - Singapore - Backup as a Service (BaaS) Veeam Service Provider Console Oct 7, 2026 00:00-04:00 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Singapore.
Site
SIN - BaaS
Product
Veeam Service Provider Console
Reason
Certificate renewal
Impacted components
Veeam Service Provider Console, Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted.
Date & time (MST)
Oct 7, 2026 12:00 AM to Oct 7, 2026 04:00 AM
Date & time (CEST)
Oct 7, 2026 09:00 AM to Oct 7, 2026 01:00 PM
Duration
4 hours
Posted on Sep 29, 2026 - 04:09 MST
Site
SIN - BaaS
Product
Veeam Service Provider Console
Reason
Certificate renewal
Impacted components
Veeam Service Provider Console, Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped, and backup jobs & replications might be interrupted.
Date & time (MST)
Oct 7, 2026 12:00 AM to Oct 7, 2026 04:00 AM
Date & time (CEST)
Oct 7, 2026 09:00 AM to Oct 7, 2026 01:00 PM
Duration
4 hours
Posted on Sep 29, 2026 - 04:09 MST
Maintenance - Singapore - Edge Network Infrastructure Oct 7, 2026 15:00-17:00 MST
Dear Valued Client,
phoenixNAP will be conducting a maintenance on our Edge routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.
During this two-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.
Date & time (MST)
Oct 7, 2026, 03:00 PM to Oct 7, 2026, 05:00 PM
Date & time (CEST)
Oct 8, 2026, 12:00 AM to Oct 8, 2026, 2:00 AM
Duration
2 hours
Posted on Oct 01, 2026 - 21:30 MST
phoenixNAP will be conducting a maintenance on our Edge routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.
During this two-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.
Date & time (MST)
Oct 7, 2026, 03:00 PM to Oct 7, 2026, 05:00 PM
Date & time (CEST)
Oct 8, 2026, 12:00 AM to Oct 8, 2026, 2:00 AM
Duration
2 hours
Posted on Oct 01, 2026 - 21:30 MST
Maintenance - Ashburn - Backup as a Service (BaaS) Cloud Backup Standard / Advanced Oct 8, 2026 07:00-08:00 MST
Our engineering team will be performing a scheduled maintenance on Backup as a Service in Ashburn.
Site
ASH - DSC - BaaS
Product
Cloud Backup Standard / Advanced
Reason
Certificate renewal
Impacted components
Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the dsc-ash-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 8, 2026 7:00 AM to Oct 8, 2026 08:00 AM
Date & time (CEST)
Oct 8, 2026 04:00 PM to Oct 8, 2026 05:00 PM
Duration
1 hours
Posted on Sep 21, 2026 - 05:33 MST
Site
ASH - DSC - BaaS
Product
Cloud Backup Standard / Advanced
Reason
Certificate renewal
Impacted components
Veeam Backup Enterprise Manager
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the dsc-ash-vem.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 8, 2026 7:00 AM to Oct 8, 2026 08:00 AM
Date & time (CEST)
Oct 8, 2026 04:00 PM to Oct 8, 2026 05:00 PM
Duration
1 hours
Posted on Sep 21, 2026 - 05:33 MST
Maintenance - Singapore - Distribution Network Infrastructure Oct 8, 2026 15:00-17:00 MST
Dear Valued Client,
phoenixNAP will be conducting a maintenance on our Distribution routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.
During this two-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.
Date & time (MST)
Oct 8, 2026, 03:00 PM to Oct 8, 2026, 05:00 PM
Date & time (CEST)
Oct 9, 2026, 12:00 AM to Oct 9, 2026, 2:00 AM
Duration
2 hours
Posted on Oct 01, 2026 - 21:31 MST
phoenixNAP will be conducting a maintenance on our Distribution routing infrastructure in our Singapore location. The purpose of this maintenance window is to maintain platform stability and security.
During this two-hour window, we do not anticipate disruptions of service.
However, we advise you to please monitor your environment in case we experience unexpected issues.
Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disturbances.
If you have any questions about this maintenance window, please contact one of our NOC Team members at 877.749.2656 or by email at noc@phoenixnap.com.
Thank you for your understanding and patience as we continue to work towards providing you with the best possible service.
Date & time (MST)
Oct 8, 2026, 03:00 PM to Oct 8, 2026, 05:00 PM
Date & time (CEST)
Oct 9, 2026, 12:00 AM to Oct 9, 2026, 2:00 AM
Duration
2 hours
Posted on Oct 01, 2026 - 21:31 MST
Maintenance - Ashburn, Singapore - Virtual Private Data Center Oct 12, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Ashburn and Singapore.
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 12, 2026 01:00 AM to Oct 12, 2026 07:00 AM
Date & Time (CEST)
Oct 12, 2026 10:00 AM to Oct 12, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:31 MST
Site
ASH, SIN - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 12, 2026 01:00 AM to Oct 12, 2026 07:00 AM
Date & Time (CEST)
Oct 12, 2026 10:00 AM to Oct 12, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:31 MST
Maintenance - Phoenix - Backup as a Service (BaaS) Cloud Backup for Veeam Oct 15, 2026 06:00-07:00 MST
Our engineering team will be performing scheduled maintenance on Backup as a Service in Phoenix.
Site
PHX - VPDC - BaaS
Product
Cloud Backup for Veeam
Reason
Certificate renewal
Impacted components
Veeam Cloud Connect & Replication
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phxcloudconnect.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 15, 2026 6:00 AM to Oct 15, 2026 07:00 AM
Date & time (CEST)
Oct 15, 2026 03:00 PM to Oct 15, 2026 04:00 PM
Duration
1 hours
Posted on Sep 21, 2026 - 05:35 MST
Site
PHX - VPDC - BaaS
Product
Cloud Backup for Veeam
Reason
Certificate renewal
Impacted components
Veeam Cloud Connect & Replication
Details / Risks
During this maintenance window, Veeam services will be stopped and backup jobs & replications might be interrupted.
Job management using the phxcloudconnect.phoenixnap.com will be unavailable.
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 15, 2026 6:00 AM to Oct 15, 2026 07:00 AM
Date & time (CEST)
Oct 15, 2026 03:00 PM to Oct 15, 2026 04:00 PM
Duration
1 hours
Posted on Sep 21, 2026 - 05:35 MST
Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Oct 19, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM
Date & Time (CEST)
Oct 19, 2026 10:00 AM to Oct 19, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:37 MST
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM
Date & Time (CEST)
Oct 19, 2026 10:00 AM to Oct 19, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:37 MST
Maintenance - Ashburn, Phoenix - Data Security Cloud Oct 19, 2026 01:00-07:00 MST
Hello,
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM
Date & Time (CEST)
Oct 19, 202610:00 AM to Oct 19, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:49 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 19, 2026 01:00 AM to Oct 19, 2026 07:00 AM
Date & Time (CEST)
Oct 19, 202610:00 AM to Oct 19, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:49 MST
Maintenance - Ashburn - Disaster Recovery as a Service (DRaaS) VMware Cloud Director Availability Oct 19, 2026 07:00-09:00 MST
Valued Client,
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn.
Site
ASH - DRaaS
Product
VMware Cloud Director Availability
Reason
Certificate renewal
Impacted components
VMware Cloud Director Availability
Details / Risks
During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable. ashvpdcvcav.phoenixnap.com
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 19, 2026 7:00 AM to Oct 19, 2026 09:00 AM
Date & time (CEST)
Oct 19, 2026 04:00 PM to Oct 19, 2026 06:00 PM
Duration
2 hours
Posted on Sep 22, 2026 - 11:55 MST
Our engineering team will be performing a scheduled maintenance on Disaster Recovery as a Service in Ashburn.
Site
ASH - DRaaS
Product
VMware Cloud Director Availability
Reason
Certificate renewal
Impacted components
VMware Cloud Director Availability
Details / Risks
During this maintenance window, VCDA services will be stopped and replications might be interrupted.
Job management using the VMware Cloud Director plugin and management portal will be unavailable. ashvpdcvcav.phoenixnap.com
All services will resume as soon as the maintenance is concluded.
Date & time (MST)
Oct 19, 2026 7:00 AM to Oct 19, 2026 09:00 AM
Date & time (CEST)
Oct 19, 2026 04:00 PM to Oct 19, 2026 06:00 PM
Duration
2 hours
Posted on Sep 22, 2026 - 11:55 MST
Maintenance - Amsterdam, Phoenix - Virtual Private Data Center Oct 26, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Virtual Private Data Center (VPDC) in Amsterdam and Phoenix.
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM
Date & time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:29 MST
Site
NLD, PHX - VPDC
Product
Virtual Private Data Center
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM
Date & time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:29 MST
Maintenance - Ashburn, Phoenix - Data Security Cloud Oct 26, 2026 01:00-07:00 MST
Our engineering team will be performing a scheduled maintenance on Data Security Cloud (DSC) in Ashburn and Phoenix.
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM
Date & Time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:27 MST
Site
ASH, PHX - DSC
Product
Data Security Cloud
Reason
Patching to infrastructure components
Impacted components
VMware Cloud Director, VMware Cloud Director Availability, Veeam Backup & Replication, Veeam Backup Enterprise Manager, Veeam Backup for Microsoft 365, Veeam Cloud Connect & Replication, Veeam Service Provider Console, Zerto
Details / Risks
Management portals for the afore-mentioned products will be intermittently available while services are interrupted. Backups and replications might be interrupted but will be resumed upon maintenance completion.
Date & Time (MST)
Oct 26, 2026 01:00 AM to Oct 26, 2026 07:00 AM
Date & Time (CEST)
Oct 26, 2026 10:00 AM to Oct 26, 2026 4:00 PM
Duration
6 hours
Posted on Sep 28, 2026 - 08:27 MST